Choose & Book / Capacity & Demand Project Manager - Candidate Ref No.

Proactive and flexible professional with wide-ranging experience gained in diverse and multi-faceted roles within the NHS.

Key achievements include:

• Expertly reviewed and implemented changes to outpatient booking processes for Trust's with the main aim of increasing and streamlining services and improving access for referrers and patients.
• Worked with Trusts across London to assess the capacity and demand challenges affecting diagnostic services.
• Successfully established weekly outpatient PTL meetings with services to encourage increased ownership and management of their Choose and Book services.
• Effectively produced weekly report for services detailing demand trends to assist with capacity planning and ASI (Appointment Slot Issues) backlog clearance plans.
• Established a Recovery Action Plan to share with commissioners outlining plans to reduce ASIs, improve utilisation and future-proof the ongoing availability of services.

As a strong team builder with exceptional interpersonal, communication, time management, organisational and problem solving skills, I have held various roles including:

• Prince2 Practitioner qualified Project Manager of a large-scale Covid-19 Response Programme.
• Senior Manager with a clinical background and over 20 years' experience.
• RGN qualified Operational Manager with a strong background in management of operating theatres wards, sterile services and other healthcare settings.
• Prince2 qualified Operational Service Manager with a solid track record of various healthcare specialisms.
• Interim Operations Manager - Cancer Services Home Counties based NHS Acute Trust.

I also possess expertise in RTT Process mapping and Project Implementation, providing assistance with outlining how RTT should be implemented and managed.