Childcare Assistant

About us

Part of Iconic Hotels and Resorts, The Lensbury is located on the Banks of the River Thames at Teddington and is home to an exclusive leisure club, a 155 bedroom hotel, meeting and events space, restaurant and bar, Spa and 25 acres of gardens and grounds.

The Role

As a qualified Crèche Assistant, you will be responsible for creating a safe, welcoming and engaging setting for our youngest members. This includes supervising play, supporting children's wellbeing, maintaining high standards of care, and ensuring all safeguarding and health & safety procedures are followed.

This role is to work 08:45-12:45 on Saturdays and Sundays.

Key Responsibilities

• Ensure a safe environment is provided for all Crèche users, offering appropriate social, creative, and fun activities.
• Assist with basic admin tasks such as registers and equipment checks.
• Follow all policies, safeguarding procedures, and behaviour management guidelines.
• Maintain confidentiality in line with safeguarding and Data Protection regulations.
• Report any welfare concerns promptly and sensitively.
• Adhere to all health and safety regulations.
• Maintain a clean, safe, and hazard-free environment.
• Be fully trained and prepared for emergency and evacuation procedures.
• Deliver excellent customer service at all times.
• Communicate professionally and warmly with parents, guardians, and colleagues.

What we're looking for

To be successful in this role, you must possess the following qualifications, attitude, behaviours, skills, and values:

• Minimum Level 2 Childcare qualification required (Level 3 desirable)
• Previous experience in a similar environment
• A genuine passion for creating great experiences for children and their families
• A friendly, calm and approachable nature, with the ability to act quickly and effectively
• Paediatric First Aid (or willingness to complete)
• Safeguarding training (or willingness to complete)

Benefits

• Discounts at The Lensbury and across the group
• Use of some leisure facilities; including gym & swimming pool
• EAP with 24/7 helpline for you and your family
• Benefits portal with Hospitality Rewards, offering discounts across major brands
• Team Member Awards and Social events throughout the year
• Free meals whilst on duty and free parking
• Cycle to work scheme
• Refer a Friend programme
• Paid annual leave of 28 days including public holidays (pro rata)
• Opportunities for professional development and training
• A vibrant, supportive team culture in a stunning riverside location