Childcare Assistant

About us

Part of London + Regional Hotels, The Lensbury Resort is located on the Banks of the River Thames at Teddington and is home to an exclusive leisure club, a 155 bedroom hotel, meeting and events space, restaurant and bar, Spa and 25 acres of gardens and grounds.

The Role

As a qualified Childcare Assistant, you will be responsible for creating a safe, welcoming and engaging setting for our youngest members. This includes supervising play, supporting children's wellbeing, maintaining high standards of care, and ensuring all safeguarding and health & safety procedures are followed.

Key Responsibilities

Ensure a safe environment is provided for all Crèche users, offering appropriate social, creative, and fun activities.

• Assist with basic administrative tasks such as registers and equipment checks.
• Follow all Crèche policies, safeguarding procedures, and behaviour management guidelines.
• Maintain confidentiality in line with safeguarding and Data Protection regulations.
• Report any welfare concerns to the Junior Activities Coordinator or the designated Child Welfare Officer.
• Adhere to all health and safety regulations and club policies.
• Maintain a clean, safe, and hazard-free environment.
• Be fully trained and prepared for emergency and evacuation procedures.
• Deliver excellent customer service in line with Lensbury standards.
• Communicate professionally and warmly with parents, guardians, and colleagues.
• Carry out additional duties as required

What we're looking for

To be successful in this role, you must possess the following qualifications, attitude, behaviours, skills, and values:

• Minimum Level 2 Childcare qualification required (Level 3 desirable)
• Previous experience in a similar environment
• A genuine passion for creating great experiences for children and their families
• A friendly, calm and approachable nature, with the ability to act quickly and effectively
• Paediatric First Aid (or willingness to complete)
• Safeguarding training (or willingness to complete)

Benefits

• Discounts at The Lensbury and across the L+R Hotels portfolio
• Use of some leisure facilities; including gym & swimming pool
• EAP with 24/7 helpline for you and your family
• Benefits portal with Hospitality Rewards, offering discounts across major brands
• Team Member Awards and Social events throughout the year
• Free meals whilst on duty and free parking
• Cycle to work scheme
• Refer a Friend programme
• Paid annual leave of 28 days including public holidays
• Opportunities for professional development and training
• A vibrant, supportive team culture in a stunning riverside location