Chief Enterprise Customer Success

FintechOS is seeking a commercially minded Head of Customer Success to lead our end-to-end CS strategy for enterprise banks, insurers, and regulated financial services. This is a player-coach leadership role blending strategy, people leadership and hands-on customer engagement.

You will drive the customer journey from presales through go-live, adoption, renewal and expansion, building a scalable operating model across regions and ensuring durable customer value and long-term growth.