Chief Customer Experience & Service Strategy Lead

Zenith Group in Leeds is seeking a Head of Customer Service to lead the strategic direction of customer service across multiple sites. You will be responsible for ensuring a high-quality customer experience and guiding a large team towards operational excellence.

Ideal candidates will have extensive experience in service delivery and operational management, with a focus on continuous improvement. This role offers a competitive salary up to £95,000 and extensive benefits including a company car and private medical care.