Chemotherapy Scheduler Rowan Suite

Chemotherapy Scheduler Rowan Suite

Closing date: 21 April 2026

This vacancy is currently only open to Herefordshire and Worcestershire NHS staff.

This post is to support the team with booking in and allocating appointments for the oncology and haematology patients in the day unit. We are a busy unit and need a dynamic forward proactive scheduler. This position can be flexible on working hours and could be over 3 days or 4 days or evenings if needed as we open till 8pm. Hours can be covered by days or evenings to suit all needs.

One part time post (22 hours) is available covering Monday to Friday between the team of schedulers based at Rowan Suite.

Job Purpose

Manage and schedule treatment appointments for the oncology/haematology patients in the day case units using the chemotherapy e prescribing system. Book outpatient appointments for patients attending the day case units. Provide administrative support to the unit managers and lead cancer nurse when required. Support and cover for other Chemotherapy Schedulers during periods of annual leave and sickness. This post-holder will have no line management or budgetary responsibilities. This individual will be expected to utilise a number of computer systems used within the Worcestershire Acute Hospitals. The post holder will be expected to work under their own initiative with minimum supervision following training.

Responsibilities

• Using the MOSAIQ system, book patients for their first treatments and pre chemotherapy consultations who attend the day case chemotherapy units.
• Book subsequent chemotherapy review appointments as required in the patient pathway using the established chemotherapy outcome forms.
• Interact with patients and their relatives regarding appointments as required.
• Ensuring that target dates are strictly adhered to using the Somerset Cancer registry and that all alerts are applied to OASIS for patients on active treatment.
• Liaise with the medical secretaries to ensure patients' outpatient appointments are booked in line with their chemotherapy appointments.
• Outcome all chemotherapy appointments.
• Liaise with senior staff on the units to ensure that adequate nursing staff are available on each schedule before making the chemotherapy booking. Work from the outcome form provided by the nursing staff.
• Take responsibility for updating patients' details on computer systems to maintain accurate patient information.
• Provide scheduling cover across the county during periods of annual leave and sickness; this will involve travelling to other hospital sites sometimes at short notice.
• Ward administration duties and support to Unit Managers and Lead Chemotherapy Nurse.
• Prepare pre chemotherapy packs for chemotherapy for the units as required.
• Produce weekly lists for consultants to prescribe chemotherapy for their patients.
• Admit and discharge all chemotherapy patients and produce KMRs for each patient. Work alongside chemotherapy nurses to assist with the smooth running of the chemotherapy service within the chemotherapy suite, including taking phone messages/queries and escalating as required.
• Register patients as needed on MOSAIQ.
• Book Hickman line insertions with the anaesthetic team as required.
• Ensure outpatient appointments are booked for patients on completion of their chemotherapy.
• Ensure that patients going on for radiotherapy have been requested appropriately on MOSAIQ.
• Liaise with multi professional teams and MDT coordinators to obtain information regarding patients referred to the oncologists, ensuring the patient pathways remain seamless and timely as required.
• Work on Trust computer systems and databases (once training undertaken) to ensure appropriate and timely use of clinic appointments and clinical interventions.
• Undertake any other duties as required by oncology multi professional teams appropriate to grade.

Qualifications

• GCSE or equivalent in Maths and English
• NVQ Level 3 in Customer Care
• ECDL

Experience

• Experience working in a busy customer focused office environment
• Ability to prioritise and organise a changing workload and work systematically towards deadlines
• Experience of dealing with members of the public
• Previous administrative experience
• Experience of working in a hospital environment
• Use of OASIS system
• Use of Sunrise

Skills

• Practical, resourceful and well organised
• In depth working knowledge of MS Office
• Knowledge of oncology and haematology
• Knowledge of NHS systems

Eligibility

• This vacancy is currently only open to Herefordshire and Worcestershire NHS staff (including PCN/GP Practices).