Change Manager (8-month secondment)

If you're looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further.

We are currently seeking an experienced professional to join our team in the role of Change Manager on a seconded basis.

As a Change Manager within UK Change Execution (the Portfolio Value Management Team), you'll lead the delivery and management of change initiatives that drive better outcomes for our customers, colleagues, and the business. Working closely with business stakeholders, you'll help coordinate the change runway, apply proven methodologies, and ensure change is accepted and adopted across HSBC UK.

You'll also partner with teams to craft clear, engaging communications that align with our strategic priorities-helping everyone navigate change with confidence and clarity.

A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages.

Role Introduction Sessions:

We have arranged some role introduction sessions where you can find out more about the role and have an opportunity to ask any questions you may have. Come along and see what the role can offer you!

Drop-in Session 1:

Date/Time: Tuesday 3rd March at 10:30 am

Link:

Drop-in Session 2:

Date/Time: Monday 9th March at 10:30 am

Link:

In this role you will:

• Deliver change initiatives through compelling communications, contributing to improvements in customer, colleague, and commercial outcomes across HBUK
• Identify risks and challenges, taking action to minimise impact and ensure safe, collaborative change in line with governance thresholds
• Build positive relationships with stakeholders across multiple teams including HR, Legal, Compliance and Fraud
• Promote cross-functional teamwork and drive delivery of agreed market priorities
• Champion innovation, challenge the status quo, and use creativity to generate sustainable solutions
• Share learnings and best practices to continuously improve ways of working
• Ensure compliance with HSBC's internal controls, policies, and regulatory requirements

To be successful in this role you should meet the following requirements:

• A working knowledge of CMB operations inclusive of structure, processes and systems is essential
• Experience of proactively driving and leading others in change delivery and adoption within frontline CMB teams
• An experienced leader who inspires and motivates their team
• Ability to translate and analyse data into succinct and meaningful reports to drive risk mitigation
• Proficient in the use of PowerPoint, Confluence and Jira (service desks)
• A proven track record of utilising existing AI technology
• Strong communication skills and a collaborative approach
• Critical thinking and problem-solving abilities
• Pragmatic, practical mindset with a passion for making things happen

To support you with putting your best foot forward for our internal opportunities, you are invited to take advantage of our CV and Interview workshops, hosted by our Talent Acquisition team. To find out more and register to attend please click link.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk.

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