Change Manager

The Change Manager is responsible for designing and delivering structured change management approaches across programmes and projects to drive successful business outcomes.

The role focuses on embedding a consistent change framework across the portfolio, maximising employee adoption, enabling new ways of working, and ensuring change is delivered in a controlled, sustainable, and people centred way.

Responsibilities will include:

Design, implement, and continuously improve the change management framework across the portfolio

Drive alignment to a consistent set of methodologies, tools, and standards

Embed change management as a core capability across Change, Technology, Data and Operations functions

Change Delivery

Lead change activity across multiple programmes and workstreams

Develop and deliver end to end change plans, including:

Communications

Training and readiness

Adoption and embedding

Ensure change delivery aligns with broader programme and business objectives

Stakeholder Engagement & Influence

Engage and influence senior stakeholders to drive alignment and buy in

Partner with business leaders, project teams, and SMEs to embed new ways of working

Coach leaders and teams through change, addressing resistance and enabling behavioural shift

Adoption & Benefits Realisation

Define and track change success metrics (e.g. adoption, engagement, readiness)

Monitor progress and intervene where adoption is at risk

Ensure initiatives deliver intended business outcomes and benefits

Identify opportunities to improve organisational change capability and maturity

Implement tools, processes, and methodologies to enhance delivery

Analyse ongoing initiatives to identify efficiency and capability improvements and other ad hoc duties as required.

Further Relevant Skills and Experience

Strong understanding of change management methodologies (e.g. Prosci, ADKAR or equivalent)

Excellent stakeholder management and influencing skills

Ability to operate across Change, Technology, Data and Operations environments

Experienced developing communication, engagement, and training strategies

Exceptional communication skills, both written and verbal

Ability to articulate messages to a variety of audiences

Ability to establish and maintain strong relationships across all levels within an organisation

Ability to influence others and move towards a common vision or goal

Flexible and adaptable

Recognised Change Management certification

Experience with large scale organisation change efforts

Experience in Insurance or Financial Services preferred

Job Info

• Job Identification 663
• Job Category Change & Project Management
• Posting Date 06/01/2026, 03:15 PM
• Apply Before 06/15/2026, 12:00 AM
• Job Schedule Full time
• Locations Level 5, Manchester, M2 3AB, GB