Change Manager

Job Title: Change Manager Location: Based 2-3 days per week in the Hertfordshire Office. It is expected to be office based during the first 2 weeks. Salary: On Application Hours: Monday - Friday 9 am - 5 pm Benefits:

• 15% Contributory Pension (10% Employer, 5% Employee)
• 26 days holiday plus bank holidays, and a day off for your birthday
• Discretionary Bonus Scheme & Annual salary reviews
• Paid sick leave & Digital GP 24/7
• Private Health Insurance, Critical Illness Insurance & Dental Cover
• Income Protection
• Enhanced maternity, paternity and shared parental leave
• Menopause support
• Paid Carers leave
• Charity Day
• Employee Assistance Programme
• Cycle2work Scheme
• Benefits Hub; large selection ofemployee discounts, rewards andperks acrossa number ofbrands,restaurants, holidays and 'away'

About our client and the role of Change Manager:

Our client is a fast-growing Challenger Bank who put their colleagues and customers at the heart of everything they do. They are built on strong values with a collaborative culture, with a strong focus on inclusivity, integrity and innovation.

They have an exciting opportunity for a Change Manager to join their growing Operations team. The purpose of this role is to manage and deliver end-to-end project lifecycles, including planning, execution, monitoring, control, and final delivery. The successful candidate will oversee a portfolio of projects and small change initiatives, ensuring strong governance and effective management throughout their lifecycle. As well as financial and resource oversight, detailed planning, risk and scope management, and benefits tracking and reporting.

Responsibilities for the role of Change Manager:

• Lead, own, and manage end-to-end project plans, covering timelines, budgets, resource planning, and risk management. Ensure key milestones are achieved and adjust plans proactively to accommodate changes.
• Collaborate with internal teams and suppliers to ensure alignment with project objectives.
• Work closely with team leads, suppliers, and senior stakeholders to remove blockers, manage risks, and drive efficient, high-quality project execution.
• Partner with product and delivery teams to align on actions, expectations, and deadlines, ensuring all activities are clearly tracked and successfully completed.
• Identify risks early, implement effective mitigation strategies, and proactively collaborate with the business to resolve issues.
• Ensure high-quality delivery outcomes, managing risks, budgets, and stakeholder expectations while addressing legal, regulatory, and operational requirements.
• Facilitate working groups and prepare reporting for Project Boards
• Support smooth adoption of new processes, technologies, and policies across business teams.
• Manage change effectively, ensuring stakeholders are prepared through timely and clear communication.
• Provide line management for Change Analysts, supporting their development and performance.
• Collaborate with Change Analysts to define and develop use cases and test plans based on project requirements.
• Coach and guide Change Analysts to ensure projects are delivered in line with best-practice standards.

Experience and skills required for the role of Change Manager:

• Extensive end-to-end project lifecycle experience, with ability to deliver projects on time and within budget.
• Significant experience in implementing change within a financial services environment.
• Highly solution-focused with a proactive approach to problem-solving.
• Skilled in coordinating User Acceptance Testing, including test planning and execution.
• Prince2 Practitioner (or equivalent) project management qualification.
• Proven success in delivering and managing a broad range of projects and workstreams.
• Strong vendor and third-party management capabilities, supported by excellent interpersonal and influencing skills.
• Ability to manage multiple projects simultaneously.
• Comfortable operating in a dynamic, fast-paced environment.
• Exceptional communication and influencing skills, with strong written, verbal, and presentation abilities.
• Self-motivated, collaborative, and an effective team player.

For more information regarding the role of Change Manager please contact us

Stellar Select is acting as an employment agency and is a corporate member of the REC.

Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.