Change Analyst - Supply Chain

Overview

In this role, you will assist the change manager by tracking the status of the client project from a change management perspective. Your responsibilities will include updating content and change-related documents, collaborating with the team, supporting the change manager, and coordinating with key stakeholders on a supply chain project in the retail environment.

Responsibilities

• Support change management teams in creating communication content and digital learning materials
• Assist with training content development, delivery, and setup of training environments
• Proactively engage with project teams and stakeholders, and update change management artefacts and reports
• Apply methodologies and provide expertise on tools and processes
• Develop change project plans using tools like MS Project, ensuring actions are closed, reviewed, and lessons learned are recorded
• Help develop training materials and business readiness plans
• Set up project files, generate reports, and guide teams on procedures and tools
• Prepare status updates and agendas for meetings, using metrics to assess project success and recommend improvements
• Proven experience working on a supply chain project

Qualifications

• Undergraduate degree or equivalent work experience.
• Experience in the supply chain in a retail environment

Desirable:

• Additional certification in Change Management (e.g., APMG, Prosci/ADKAR).

• Related Post graduate qualification.
• Experience in at least one of the following areas: project management, change management, communications, or training design and delivery.

Essential skills

• Excellent client facing skills
• Team work and emotional intelligence
• Good self management - continuous performance is both a goal and a mind set
• Has an innovative approach - a bold thinker and doer, matching creativity with vigilance
• High value on openness and transparency

Experience

• Enthusiastic change management professional
• Experience and knowledge in change management methodologies and has awareness of new and emerging technologies and developments
• Must have some experience with training materials
• Experience using Articulate 360 and/or online video content creation, digital learning tools is ideal
• Has good applications/technology knowledge, building on specialist domain knowledge.
• Experience with project management tools and frameworks required to deliver.
• Understanding of the project management lifecycle and experience with all stages of the product development lifecycle (concept to launch)
• Experience in applying problem solving methodologies and tools to diagnose and solve operational and interpersonal problems
• Experience in providing technical guidance to enable others and solving technical queries from junior colleagues
• Highly proficient in MS Excel, PowerPoint and Word

Benefits

At Expleo, we are committed to providing a competitive salary and a substantial benefits offering with unique wellbeing, financial and employee recognition programmes.

We pride ourselves on our diverse and inclusive culture and offer a variety of family friendly policies and enhanced leave to help our you achieve a healthy work life balance.

By providing significant learning and development opportunities, we encourage individual growth and success throughout your career with us.

• Collaborative working environment - we stand shoulder to shoulder with our clients and ours peers through good times and challenges
• We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects
• Expleo Academy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses
• Competitive company benefits such as medical and dental insurance, pension, life assurance, employee wellbeing programme, sports and social events, birthday hampers and much more!
• Always working as one team, our people are not afraid to think big and question the status quo.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

At Expleo, we understand that many people experience impostor syndrome throughout their lifetime, please do not let this discourage you from applying for this role. Our Talent Acquisition Team welcomes all CV's and will consider your application in line with the values, requirements and role competencies.