Centre Operations Coordinator

Location Oxford, England Sector Admin & Secretarial Salary £27,500.00 per annum

Centre Operations Coordinator

Location: Oxford

Salary: £27,500 per annum

Hours: Monday to Friday, 8:30am - 5:30pm

Start Date: ASAP

We are recruiting for a proactive and customer-focused Centre Operations Coordinator to join a busy centre in Oxford. This is a varied and hands on role, ideal for someone who enjoys delivering excellent service, supporting day to day operations, and maintaining high standards across a professional environment.

Role Overview: You will work closely with the Centre Operations Manager to ensure the centre runs smoothly, safely, and in line with company policies and procedures. This role combines customer service, compliance, health & safety, administration, and operational support.

Key Responsibilities

• Deliver an outstanding service experience to all customers, visitors, and stakeholders.
• Provide a warm and professional welcome to all guests at the centre.
• Conduct viewings and support customer move ins smoothly and efficiently.
• Maintain high standards across the centre, including meeting rooms and show offices.
• Support billing, revenue capture, and the promotion of additional services.
• Carry out health & safety checks and ensure compliance with company processes.
• Manage incident reporting, accident records, and relevant compliance documentation.
• Support GDPR and AML processes, including customer verification.
• Coordinate contractors and planned works, ensuring all required documentation is completed.
• Escalate issues and risks to the Centre Operations Manager as needed.

About You

• Previous customer service experience is essential.
• Confident using Microsoft Office 365, including Word, Excel, and Outlook.
• Highly organised with excellent attention to detail.
• Strong communicator with the ability to build good relationships.
• Able to work independently with minimal supervision.
• Hardworking, reliable, motivated, and adaptable.
• A strong team player with a positive, can do attitude.

Benefits

• Competitive salary of £27,500.
• Monday to Friday working pattern, no weekends.
• Full training and support provided.
• Opportunity to work in a professional and supportive environment.
• Immediate start available.