Centre Manager

About Being

Being is on a mission to make massage and wellness an essential part of everyday life. Our centre offers a diverse range of wellbeing services, flotation experiences, and on-demand massage subscriptions in an open and welcoming location. We aim to integrate physical and mental well-being seamlessly into daily routines.

The Role

We are seeking an experienced, motivated, and commercially focused Centre Manager to lead the day-to-day operations of our wellness centre. This hands-on role requires a strong leader with excellent organisational skills and the ability to manage all aspects of the centre, from memberships and sales to staff development and operational excellence. You will be the face of the centre, delivering outstanding member experiences while supporting the growth and reputation of the Being brand.

Key Responsibilities

• Manage daily centre operations, including treatment rooms, flotation suites, thermal areas, and relaxation spaces.
• Lead, train, and develop a high-performing team while maintaining professional service standards.
• Drive membership sales, retention, and events, ensuring outstanding member satisfaction.
• Oversee financial performance, budgeting, cost control, and reporting.
• Ensure health & safety compliance, operational procedures, and high-quality standards.
• Coordinate marketing activities and maintain member communications.
• Maintain IT systems, data integrity, and smooth operational processes.

Who We're Looking For

• Proven experience in wellness, spa, or membership-based operations.
• Strong commercial acumen, leadership, and people management skills.
• Exceptional organisational, communication, and customer service skills.
• Hands-on approach with the ability to manage multiple operational areas.
• Passionate about wellness and promoting healthy lifestyles.

Why Join Being?

• Be part of a growing wellness brand making a real difference to people's lives.
• Work in a vibrant, professional, and supportive environment.