Centre Manager

We are seeking an experienced Shopping Centre Manager/Facilities Manager/Operations Manager to oversee the day-to-day operations of a busy neighbourhood shopping centre comprising retail units, food & beverage outlets, and an on-site car park. The role also offers the opportunity to support and manage facilities across two additional commercial assets within the wider portfolio.

• Full facilities management responsibility for the shopping centre, including retail, F&B, and car park operations
• Management of hard and soft services (M&E, HVAC, fire systems, cleaning, security, waste, landscaping, etc.)
• Oversight of on-site contractors and third-party service providers, ensuring service delivery meets agreed SLAs
• Health & Safety leadership, ensuring full compliance with statutory requirements and internal policies
• Budget management, including forecasting, cost control, and service charge management
• Strong stakeholder engagement with tenants, managing agents, contractors, and internal teams
• Line management of on-site facilities or operations staff (where applicable)
• Supporting facilities management across two additional commercial assets within the portfolio
• Identifying opportunities to improve efficiency, sustainability, and customer experience

• Proven experience in shopping centre, retail, or mixed-use facilities management
• Strong stakeholder engagement and tenant-facing experience
• Demonstrated team management and leadership skills
• Extensive experience managing on-site contractors and third-party suppliers
• Solid knowledge of hard and soft FM services
• Experience managing budgets and service charges
• Strong understanding of Health & Safety compliance, risk assessments, and statutory inspections
• Excellent organisational and communication skills
• A proactive, problem-solving approach with strong attention to detail

• Opportunity to manage a well-established neighbourhood shopping centre
• Exposure to a small commercial portfolio with scope to broaden experience
• Supportive working environment with autonomy and responsibility
• Competitive salary and benefits package

Salary upto £50,000k + benefits.

Please submit your CV to