Centre Manager - Brighton

(Full Time) About You

We are passionate about what we do and our high standards. We're looking for someone with the same mindset as us! You must be an active climber and kayaker with oodles of enthusiasm and experience. This is a lifestyle and not just a job! If this sounds like you then read on

About Us

We are a truly unique outdoor adventure company, offering a diverse range of activities and expert training alongside specialist Film & TV Safety services. From our Brighton Marina training centre and equipment shop, we deliver safe, tailored adventures and professional services - led by passionate, highly qualified instructors dedicated to creating unforgettable outdoor experiences. We are an environmentally aware company, committed to minimising our environmental impact in all aspects of our business.

Job Description

We are looking for a Centre Manager to join the team at Hatt Adventures, based at our Training Centre and Shop in Brighton Marina.

This is a great opportunity to take on the management of a busy and exciting outdoor adventure company.

The right individual will bring extensive experience in outdoor leadership, proven managerial skills, and a dedication to creating and delivering high-quality programmes, training, and services. We're looking for someone with an entrepreneurial and creative approach, eager to develop innovative outdoor solutions, and the drive to collaborate with the sales team to bring those ideas to market. You should be familiar with current Health & Safety legislation. You will also support the Director with business strategy planning.

The role includes both administrative and instructional elements along with recruitment, staff training, and designing new activities and adventures. You will be expected to work on your own and manage a team of experienced freelance and in house instructors.

We operate across 3 main sectors:

• Public Courses (skills, trips and experiences).
• Charity Events (Abseils, walks, challenges).
• Film & TV Safety (technical safety at height or on the water).

We also have plans to expand our provision of activities, locations (overseas) and clientele.

Locations

You will be responsible for managing the training at our two sites, with your primary location in Brighton Marina:

• Brighton Marina (Training Centre and Shop).

Required Skills

You should be a well qualified outdoor instructor with a strong background in managing staff, delivering outdoor courses and events, and have excellent communication and computer skills.

Practical SkillS

• Mountain Training - Rock Climbing Instructor.
• Up to date logbooks demonstrating experience and currency of qualifications and best practice.
• Previous Operations Manager or Senior Management Experience.
• Excellent leadership and people skills.

Administrative Skills

• Strong organisational skills.
• Good office administration skills.
• Great attention to detail.
• Good interpersonal skills.
• IT skills (ideally Macs) / internet / emails / word / excel.Excellent communication skills and experience of customer service.

Additional Roles

• Managing budgets / account processes.Coordinating staff rotas.Writing staff newsletters.Interviewing and hiring additional staff.Staff training, reviews, appraisals. Distinct Advantage
  • RYA - Powerboat Instructor or Commercially Endorsed License.Course Provider for Mountain Training or Paddle UKPCV (D1) Driving license.Rope Access Qualification.Other high level outdoor awards
  What We Offer

  We offer you the chance to become involved in this dynamic and expanding company. We are looking for someone who is passionate about their work and who wants to progress the business as we have many great plans for the future!

  Staff Equipment Discounts

  We offer a staff discount scheme on all equipment sold through the shop.

  Training Courses

  As well as staff discounts on equipment, you will be able to attend all of our courses free of charge or at cost price. We will also help with any third party job specific training where relevant to your job role.

  Holiday

  28 days per year.

  Pay

  £35-£40,000 per annum depending on previous experience and qualifications, with uncapped potential as the company grows.

  Hours

  40hrs (normally 9-6pm) with 1hour for lunch over 5 days per week (including weekends). You will also act as 'duty manager' on days off.

  PENSION

  We contribute to staff pensions in line with the workplace pension scheme.