Centre Executive

My client based in Reading are currently recruiting for a Centre Executive to join their team on a full time permanent basis.

Location:Reading

Hours:40 hours between 8:30am - 17:30pm Monday to Friday
Salary: £30,000-35,000 DOE

THIS IS AN OFFICE BASED ROLE.

As the Centre Executive you will be accountable for the effective operation, revenue growth, and customer satisfaction within the centre. Acting in a supervisory capacity to Centre Operations Assistants, this role is dedicated to ensuring an exceptional customer experience, seamless day-to-day operations, and successful sales initiatives. Working closely with the General Manager, the Centre Executive plays a pivotal role in the centre's commercial performance and achievement of KPI's with a strong focus on revenue generation beyond fixed office space.

Essential Skills:

• Strong commercial and sales acumen with a proven record in revenue generation within a customer-facing environment.
• Excellent communication
• Problem solving
• Supervisory abilities

Must have:

Demonstrated experience in customer service management facility operations, or a similar supervisory role.

Qualities:

• Resilient
• Adaptable
• Proactive
• Positive "can-do" approach
• Ability to remain calm under pressure
• Make sound decisions, and act as a role model for the team.
• Strong organisational skills,
• Attention to detail and a commitment to upholding high standards.
• Knowledge & Experience Proficiency in Microsoft Office 365 (Word, Excel, Outlook) and CRM software.

If you have the skills and experience listed above please send your CV to or call .