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Center Store (Grocery) UK Supervisor - Full Time (Grocery)

Posted 8 days 6 hours ago by Whole Foods Market IP. L.P.

£60,000 - £80,000 Annual
Permanent
Full Time
Retail & Consumer Products Jobs
London, United Kingdom
Job Description
Responsibilities
  • Supervises and delegates tasks to Team Members.
  • Works with Team Leadership and Store Trainer to train Team Members in a manner that builds and sustains a high-performance team and minimizes turnover.
  • Assists in training of new Team Members, utilizing learning checklists and training materials.
  • Ensures all necessary breaks are scheduled and taken by Team Members.
  • Keeps Team Leadership apprised of team concerns.
  • Keeps Team Leadership apprised of any attendance issues or concerns.
  • Assists in achievement of the highest standards of retail execution.
  • Keeps all areas, cases and shelves clean, well-stocked and properly rotated.
  • Supports resolution of d ER2 ifficult customer situations.
  • Makes awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
  • Consistently communicates and models WFM vision and goals.
  • Follows ER3 and complies, or ensures compliance, with established procedures, including Weights and Measures, sale of alcohol and restricted items, health and sanitation, and safe work practices.
  • Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
  • follows and complies, or ensures compliance, with established Cash Office and cash handling procedures, including cash handling, cash reconciliation and associated administrative responsibilities.
Knowledge, Skills, & Abilities
  • Working knowledge and application of all WFM quality goals, food handling, safety, merchandising expectations, and other standards.
  • Strong basic math skills.
  • Knowledge and ability to use computer programs such as Microsoft Word, Excel, Outlook and ordering systems.
  • Excellent communication skills and willingness to work as part of a team.
  • Ability to deliver information clearly and respectably to fellow Team Members, customers, and vendors.
  • Ability to meet customer service expectations and standards in all interactions with customers and Team Members.
  • Ability to follow directions and procedures, effective time management and organization skills.
  • Strong work ethic and ability to work in a fast-paced environment with a sense of urgency and strong attention to detail.
Experience
  • 12+ months retail experience preferred but not required.
Physical Requirements/Working Conditions
  • Must be able to lift fifty pounds.
  • In an 8-hour workday: standing/walking 6-8 hours.
  • Hand use: single grasping, fine manipulation, pushing and pulling.
  • Work requires the following motions: bending, twisting, squatting, and reaching.
  • Exposure to FDA approved cleaning chemicals.
  • Exposure to temperatures: 90 degrees Fahrenheit. EV4
  • Ability to work in a wet and cold environment.
  • Ability to work a flexible schedule including nights, weekends, and holidays as needed.
Note

The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position.

Salary & Benefits

The wage range for this position is £15.00-£19.50 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire. For additional information, visit our Whole Foods Market Careers site:

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