Catering Manager

At Oceanarium, we aim to ensure that all of our visitors experience a fantastic day out. It's not just about the amazing attraction and all it has to offer, each member of our team plays a part in making this happen.

Oceanarium is part of Parques Reunidos, one of the leading leisure park global operators, with more than 30 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe.

We are thrilled to announce this role, and we are looking for a confident and committed individual to join our team.

Role Type: Permanent

We'll provide full training and uniform, a competitive salary package and a whole host of benefits, including complimentary attraction tickets, discounts and other incentives.

We are seeking: Catering Manager

Job Summary

• The Catering Manager is responsible for the smooth, efficient, management, operation and development of all the catering outlets and associated catering activities within and connected to the site operation.
• The Catering Manager will be an active member of the Duty Management Team. You will be expected to work duty weekends and evenings. A Duty Manager Job Description is available to sign in conjunction with this.

Roles & Responsibilities

• Responsible for the smooth, efficient and profitable operation of the catering outlet within the Oceanarium, Bournemouth.
• In liaison with the Catering Manager, responsible for the continuous delivery of a high degree of product quality and profitability within the catering outlet.
• Manage the smooth, efficient and profitable operation of all the catering outlets and associated catering activities within the Oceanarium, Bournemouth.
• Responsible for the continuous delivery of a high degree of product quality within the catering department.
• Ensure that an efficient and helpful service is delivered to all our customers, suppliers and associated stakeholders.
• Develop the commercial success of the catering department by implementing improvements to range, merchandising, presentation, stock control and value for money.
• Ensure compliance with all regulations relating to Food Hygiene, COSHH and Health and Safety.
• Responsible for the ordering, the preparation and the presentation of high quality, fresh and appetising food for all the catering outlets.
• Responsible for ensuring that all the catering outlets are appropriately stocked in line with the current levels of business, and is ready for opening at the agreed time.
• Responsible for ensuring that all the catering outlets are maintained in a clean and hygienic condition throughout the day, and that official 'close down' procedures are adhered to.
• Responsible for the provision of catering requirements for any special out of hours functions, conferences, birthday parties etc.
• Develop the menu, and range of products to provide an appealing and tempting offer suitable to the time of year and customer demographic.
• Develop, expand and maintain evening trading to successfully operate throughout the summer season.
• In liaison with the marketing department, develop, organise and manage the function and corporate hospitality business in relation to catering.
• Maintain a consistent and appropriate level of gross profit in line with company budget requirements.
• Ensure all goods are appropriately priced to achieve gross profit levels and provide value for money.
• Develop and manage relationships with current (and source) new suppliers to ensure the best price and service is achieved.
• Be aware of Catering Spend and Turnover Budgets and take all steps in order to attempt to achieve them.
• Report on the performance of the cafe to the Operations Manager and in turn, the UK Director on a regular basis, and make suggestions for improvements and developments.
• Implement the ordering of all food, beverages, consumables, cleaning equipment, sundries and point of sale materials to ensure the cafe is fully stocked and maintained in a presentable and workable condition.
• Manage wastage, portion control and mishandling/bad storage of goods, through staff training and monitoring and obtaining credits from suppliers.
• Take all necessary measures to prevent shoplifting.
• Maintain professional and accurate procedures relating to till transactions and cash handling.
• Ensure compliance with all alcohol license regulations and requirements relating to the responsible sale, supply and storage of alcohol.
• Efficiently supervise table turnover to ensure availability of the maximum level of covers at peak trading periods.
• Ensure appropriate stock levels are mai.

Qualifications

We are looking for a confident and committed individual who is passionate about the opportunities this role may bring.

Benefits

Full training and uniform, a competitive salary package and a whole host of benefits, including complimentary attraction tickets, discounts and other incentives.