Catering Manager

Catering Manager West Midlands

Salary £DOE

Do you love managing a busy restaurant? This independent, family run garden centre is looking for an experienced Catering Manager to take ownership of their multi faced operation.

This is a hands on, influential role where strong hospitality experience is essential.

The Role

You'll oversee all hospitality areas, including the restaurant, coffee shop, soft play, and grab and go units, ensuring exceptional customer experiences, strong financial performance, and high operational standards.

• Operational Leadership
• Team Leadership
• Financial Performance
• Customer Experience
• Compliance & Safety
• Stock & Supply Chain
• Reporting & Communication

About You Essential

• Proven experience as a General Manager or senior leader in hospitality
• Experience managing multiple departments or sites
• Strong financial and commercial acumen
• Track record of leading and developing large teams

Desirable

• Background in garden centres, leisure, or family focused environments
• Experience across both food service and leisure operations

Key Skills

• Strong leadership and people management
• Organised, detail oriented, and solutions focused
• Commercially driven with a customer first mindset
• Thrives in fast paced, high volume environments
• Confident communicator at all levels

KPIs

• Revenue growth and profitability
• Labour and cost control
• Customer satisfaction
• Team retention and engagement
• Compliance and audit performance

Additional Information

• Weekend and seasonal flexibility required
• Hands on leadership style with strong on site presence expected

How to Apply

If you're ready to step into a role where expertise will be genuinely valued, we'd love to hear from you.

Apply below or contact Michail directly at or for a confidential conversation.