Casual Shift Leader - ELA Active Ltd

Are you looking for a flexible leisure operations role within a busy and welcoming leisure environment?

ELA Active Ltd is seeking reliable and motivated Casual Shift Leaders to join our team at Witchford Sports Centre. This casual role offers flexible working hours and the opportunity to gain valuable experience supporting leisure centre operations, customer service, and site responsibility.

As a Casual Shift Leader, you will act as the responsible on duty contact during your shift, helping to ensure the centre operates safely, efficiently, and to a high standard. This role focuses on operational support and customer experience.

There are opportunities to further develop your skills and, following appropriate training (including the National Pool Lifeguard Qualification - NPLQ), provide support across other ELA Active sports centres.

Why ELA Active?

At ELA Active, we are committed to delivering high-quality facilities while investing in our people. You will have access to training and development opportunities, with the potential to take on additional responsibilities across multiple sites.

Whether you already have some leadership experience or are looking to take the next step, we will support your development within the leisure sector.

Key responsibilities:

• Act as the on site point of contact during shifts
• Support the safe, smooth, and efficient day to day operation of the centre
• Open and close the centre with key holder responsibility
• Support bookings, activities, events, and community use
• Ensure facilities are presented to a high standard, including basic checks and set up
• Work independently and follow operational procedures

Development and training:

• Opportunities to develop skills and work across multiple ELA Active sites
• Support to undertake additional training, including the National Pool Lifeguard Qualification (NPLQ), if you wish to expand your role
• Access to ongoing training and development sessions

Qualifications and requirements:

• You must be 18 years of age or over, as the role involves lone working
• A proactive, customer focused approach, with the ability to act responsibly and use good judgement while on duty
• Strong communication skills and the confidence to take responsibility for the centre during shifts
• The ability to work independently and follow established operational procedures
• A willingness to undertake further training as required
• Flexibility to work evenings, weekends, and at short notice in line with centre opening hours: Monday-Friday: 4:30pm - 10:00pm and Saturday: 8:00am - 5:00pm.

What we offer:

• Flexible casual working hours
• Full induction and ongoing training
• On site parking
• A collaborative, inclusive team culture

If you are reliable, customer focused, and interested in developing your skills within a professional leisure environment, we would love to hear from you.

Please note that due to the high volume of applications we receive for certain roles, we reserve the right to close this vacancy prior to the advertised closing date if a sufficient number of suitable applications are received.

Our Trust is committed to equal opportunities, to safeguarding and the promotion of the welfare of children, young people and vulnerable adults. All staff are expected to share this commitment and undergo the appropriate checks. All positions within the Trust are subject to enhanced DBS checks and satisfactory references along with a Certificate of Good Conduct if applicable. Only applications submitted using the ELA application form will be accepted. We do not accept applications by CV. You can view our safeguarding policy here.

All shortlisted applicants should expect to be called for interview no more than 5 working days after the closing date. If you have not heard from us by then, your application has not been successful. Visits to ELA Active (Witchford) are welcome.