Casual Hospitality Manager

Job Introduction

We're experience makers. And food fanatics. And we're hiring Casual Hospitality Managers at Preston North End Football Club. This role offers the opportunity to work at matchdays and non match day events, driving success in a fast and innovative catering facility.

We are looking for outstanding customer focused individuals to join a world leading food and facilities management company, offering unrivalled career progression.

• Must be able to handle Alcoholic beverages
• £17 per hour
• Casual hours working Matchday and Non Matchdays events

Main Responsibilities

• To attend pre match managers briefings, partaking in training required by legislation and the company.
• To monitor staff working practices to ensure they are working efficiently and productively, adhering to company working practises, with reference to responsibilities and job description of staff.
• To liaise with the kitchen team, ensuring all food products are serviced in line with timings specified.
• Working in adherence with Food Allergens information and service procedures.
• Ensuring that both bar and floor staff are attentive to guests needs, working in a timely manner to minimise any wait times.
• Welcoming guests, taking orders and serving beverages to guests.
• Care about customer satisfaction and deliver the optimal client service experience.
• Serving guests in a friendly, welcoming and efficient manner while maintaining a clean and safe work environment.
• Deal with customer and staff complaints effectively and efficiently.
• Actively upselling products and maximising revenue capture.

The Ideal Candidate

• Being friendly yet professional.
• Good attention to detail and punctuality.
• Experience within a hospitality, catering or bar setting.
• Experience in managing a team.
• Experience in cash handling and stock control.
• Applicants must be 18 and over.