Casual Front Office Associate

Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.

We are currently recruiting a Casual Front Office Associate to join our Front Office team at the Delta Hotels by Marriott Waltham Abbey.

What's in it for you:in addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:

• Free Meals on Duty:Enjoy complimentary meals while at work
• Uniform Provided:A professional uniform is supplied for all associates
• Pension Scheme:Participation in The People's Pension
• Employee Assistance Programme:Free and confidential support for various challenges, including financial advice, stress and health issues
• Career Development:Opportunities for career growth and internal transfers within Marriott's global network
• Training and Development:Access to training programs to enhance your skills and advance your career

Responsibilities

• Check guest into the hotel, providing a friendly and memorable welcome
• Be Knowledgeable about the hotel operations and local area
• Follow all cash handling, credit and banking procedures to check guests out efficiently
• Be knowledgeable about the Marriott Bonvoy loyalty scheme and actively promote and enrol our guests
• Answer telephone calls in a friendly, courteous manner

Safety and Company Policies

• Follow all company and safety and security policies and procedures
• Report maintenance needs, accidents, injuries and unsafe work conditions to the manager
• Complete safety training and certifications
• Ensure uniform and personal appearance are clean and professional
• Maintain confidentiality of proprietary information
• Communicate with others using clear and professional language
• Develop and maintain positive working relationships with others
• Support the team to reach common goals
• Listen and respond appropriately to the concerns of other employees
• Ensure adherence to quality expectations and standards

Note: This above description is not intended to establish a total definition of the job, but an outline of the duties

Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott!