Casual Food & Beverage Assistant

We are recruiting for a Casual Food & Beverage Assistant at Norton House Hotel & Spa, part of Hand Picked Hotels.

About the Role

• The role involves preparing food and beverage service areas to Hand Picked Hotels standards, ensuring high standards of presentation.
• Maintain knowledge of food menu items, allergens, and preparation style.
• Offer accurate and enticing product descriptions with recommendations based on guest preferences.
• Work enthusiastically with team members to achieve departmental goals.
• Maintain basic knowledge of the wine list and stock availability.
• Understand basic principles of food and wine matching, grape varieties, and flavors.
• Remain inspired, have fun, and enjoy being part of the Hand Picked team.

About you

• Have current base knowledge and experience of food and beverage within a quality driven hotel, restaurant, or hospitality environment.
• Be enthusiastic and willing to take on new responsibilities.
• Adopt a flexible approach to assist in different areas of the hotel as business and guest needs dictate.
• Possess a high level of emotional intelligence to anticipate guests' needs and provide a Hand Picked experience.
• Demonstrate ability to deliver guest experience standards by going above and beyond to ensure guests enjoy a high-quality, personalized experience.

Company Benefits

• A competitive salary package of £13 per hour.
• Open to applicants aged 18 and over due to the sale and handling of alcohol.
• Regular evening and weekend availability required; flexibility essential.
• Onsite parking.
• Opportunity to make lifelong friendships and be part of a team that celebrates diversity and inclusion.
• Hand Picked Hotels is an Equal Opportunities employer.

Candidates must be eligible to live and work in the UK.