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CAST Service Designer: Transformation & Customer Experience
Posted 1 hour 32 minutes ago by Semester.co.uk
Permanent
Not Specified
Design Jobs
London, United Kingdom
Job Description
Semester.co.uk is recruiting an interim Service Designer for the London Borough of Lambeth to help deliver the Customer Experience Strategy . You will map customer journeys, identify pain points and demand drivers, and propose practical improvements to processes, digital channels and forms.
The role requires facilitation, data use, and strong stakeholder engagement. Based at 6 Brixton Hill, London.
Semester.co.uk
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