Cardiology - Secretary Support

To assist in providing high quality, safe patient care through the delivery of an effective, efficient and responsive administrative and clerical service which meets the needs of the service.

This will be achieved by working in a supportive team, supporting colleagues, other Trust services if required, the senior medical administration team and management, to ensure the team provide effective administrative tasks.

Important Notice on Visa Sponsorship Eligibility

Please note that whilst the trust does offer sponsorship this role is not eligible for visa sponsorship under the UK Health and Care Worker/Skilled Worker Route visa route. This is due to the position not meeting the minimum salary threshold of £41,700 per annum and/or the required skill level set by UK Visas and Immigration.

We appreciate your interest in this opportunity and encourage applications from candidates who already have the right to work in the UK.

Main duties of the job

• To provide typing support to the Cardiology Department.
• To provide clerical support to the Cardiology Department.
• Provide admin support to one or more cardiology consultants.
• To open mail, collate patient results and scan to electronic patient records.
• To process patient letters to prepare for postage.
• To understand and interpret functional/medical/legal terms and organisational policies.
• Ability to deal with non-routine issues such as problem solving.
• Act as the link between consultants, clinicians and other areas to ensure care is delivered in a coordinated and efficient way.

About us

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.

If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

Benefits we offer to you:

• Between 27-33 days of annual leave plus bank holidays
• Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
• Cycle to work scheme
• Salary finance - for loans, savings, budget planning and tips on managing debt
• Stockport Credit Union- for local financial advice

Job responsibilities

Detailed job description and main responsibilities

The post holder will deliver audio typing support for clinic correspondence. Specifically, the main duties of the role will involve clinic and results letters typing using Bighand and similar systems.

To support one or more Cardiology consultants with admin tasks.

The role is vital in ensuring patients are informed in a timely way, regarding their care pathways and requires good levels of concentration, proofreading skills and involves prolonged periods of typing for large periods of the day.

The postholder will need to be able to understand and interpret functional/medical/legal terms and organisational policies and procedures, working with colleagues to ensure correct process is followed and ensure the smooth administration of patient flow.

Ability to deal with non-routine issues such as problem solving for an area of work or developing alternative or additional procedures primary to coordinate care plans.

The role will be linked to a system that supports departments and business groups to ensure typing is available to cover for shortages and peaks in demand across departments.

Outputs will be measured using a set of performance measures to ensure consistency and high quality, timely service provision.

Act as the link between consultants, clinicians, the booking team and other areas to ensure care is delivered in a coordinated and efficient way.

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.

If successful this vacancy will require a Standard DBS check at a cost of £26.90. This cost will be deducted from your first Trust salary

In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £16.

Person Specification Skills

• Appropriate ICT/keyboard skills/audio typing skills/medical terminology qualifications or demonstrable equivalent experience
• Is flexible and adaptable in their approach and innovative in overcoming obstacles and blocks

Knowledge

• Knowledge of secretarial and administrative procedures and systems
• Understanding of RTT and cancer targets and ability to ensure smooth care pathways

Education

• Good general standard of education to GCSE level C or above in English and maths or equivalent or relevant experience

Experience

• Experience of secretarial and administrative procedures, including audio typing, and systems, often non-routine particularly in a clinical environment, working with medics, clinical and support staff to ensure efficient patient flow. Escalate complicated issues to line managers

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£24,937 to £26,598 a year pro rata per annum