CAPA Lead

Overview

A collective energy and ambition. A place where you can make a real difference. We're a company that genuinely cares about our people, our products, our consumers and the environment. Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take responsibility and ownership. We have a shared passion to work hard, innovate and push boundaries. United by the belief that when we strive for growth, anything is possible. While we might not be the largest company in our industry, we believe we can have the biggest impact because: Together We Have the Power to Win. Do you thrive on solving complex problems? Can you lead cross functional teams to drive continuous improvement?

Key Responsibilities

• Lead investigations into complex quality issues and deviations.
• Coordinate and manage CAPA processes, ensuring timely closure and effectiveness.
• Conduct risk assessments and recommend strategic solutions.
• Analyse data, trends, and KPIs to drive continuous improvement.
• Support audits and act as SME for internal and external reviews.

Qualifications & Experience

• Extensive Quality Assurance experience in Cosmetics or Medical Devices.
• Qualified Lead Auditor (preferred).
• Strong knowledge of ISO 22716 and ISO 13485.
• Lean Sigma Greenbelt or equivalent.
• Proven expertise in root cause analysis and risk management.
• Skilled in data analysis, trend reporting, and stakeholder communication.

Skills

We're looking for a confident communicator with exceptional problem solving skills and attention to detail. You'll be highly organized, able to prioritize effectively, and comfortable working across all levels of the business. Strong writing skills and the ability to simplify complex issues are essential.

Working Conditions

Based in Folkestone, Kent at our Manufacturing Plant for 3 days per week, working the remaining 2 days remotely. Fixed term 6 months. Monday-Friday, 37 hours per week.

Benefits

• 24 days annual leave
• Pension matched up to 9%
• Annual company performance related bonus
• Life assurance cover
• Health cash plan membership