Candidate Onboarding Team Leader

Job Title: Candidate Onboarding Team Leader
Location:?Hybrid - Office based and remote
Job Type:?Permanent, Full time
Salary: £30,000 to £32,000

We're looking for a confident and organised Team Leader to lead our Candidate Onboarding Team.
Opus People Solutions is a people focused recruitment provider. We connect public services with skilled workers, making sure the right people are in the right roles at the right time.
You'll be responsible for delivering a professional onboarding process for every candidate while managing performance, reporting, and continuous improvement across the team.

What you'll be doing:

• Leading and supporting the onboarding team to meet quality and compliance standards

• Managing workflow, team performance, and onboarding processes including right-to-work, DBS, references, and safeguarding

• Overseeing second-stage reviews and final sign-off of candidate files

• Maintaining audit-ready records and conducting sample checks to ensure compliance

• Running reports to monitor KPIs, SLAs, and audit readiness

• Handling escalations and complex queries from candidates, clients, suppliers, and internal teams

• Collaborating with recruiters and suppliers to resolve issues and keep onboarding on track

• Identifying process improvements and training needs, and sharing insights with your delivery manager

• Supporting operational delivery during peak periods when needed

What we're looking for:

• Proven experience leading onboarding or compliance teams in recruitment

• Strong knowledge of recruitment checks and legal requirements

• Ability to coach, motivate, and manage team performance effectively

• Confident communication skills and experience handling escalations

• Strong organisation and prioritisation skills

• Comfortable working with clients, suppliers, and internal teams in a fast-paced environment

• Confident using systems to track progress, compliance, and performance

Why join us:

• Friendly supportive team with a people first approach

• A role where you can make a difference to candidates and services

• Opportunities to learn, grow and take on more responsibility over time

If this sounds like you, please get in touch - we'd love to hear from you!
Applications close on 17th August and first stage interviews will be held w/c 18th August.