Call Centre Reservations Lead - Grow Sales & Service

A leading entertainment company is seeking a Call Centre Reservation Manager to oversee its reservations call centre. This role involves converting sales inquiries and providing exceptional customer service while managing a dedicated team. Candidates should have 3-5 years of experience in a call centre, ideally within the tourism or hospitality sectors. Strong communication, leadership skills, and proficiency in call centre systems are essential for success. The position requires flexibility to accommodate peak periods and events.