Cafe Bar Supervisor

Job Title: Cafe Bar Supervisor

Hours: 40 per week

Rate of Pay: £13.70 per hour

Location: Bristol

Are you a dynamic, customer-focused individual who can manage a team effectively while maintaining the highest level of service and quality? If so, Bannatyne is looking for you to fill our Cafe Bar Supervisor role!

Our Perks:

• B-Fed - complimentary lunch or breakfast.
• Flexible schedule.
• 28 days annual leave increases with tenure.
• Free gym membership.
• Complimentary gym membership for another person (after 2 years service).
• Discounted Spa Treatments - 30%
• Discounted Spa Goods - 20% ELEMIS Products.
• Discounted Meals and Beverages - 50% cafe/bar.
• Career & Personal Development training.
• Mental Health, Well-Being and EAP Services.
• Length of Service Awards.
• Staff Awards and Bonuses.
• Discounted entertainment and shopping.

A typical day in the life of a Cafe Bar Supervisor:

• Assist the Cafe Bar Manager in supervising and coordinating the activities of cafe bar staff, including scheduling, training and performance management.
• Foster a positive and collaborative team environment, prompting professional growth and development.
• Ensure excellent customer service by greeting guests, addressing inquiries, and resolving complaints promptly and professionally.
• Maintain a welcoming and friendly atmosphere enhancing the overall member experience.
• Support the Cafe Bar Manager in daily operations of the cafe bar, ensuring efficient services and adherence to health and safety regulations.
• Manage inventory, including ordering supplies, monitoring stock levels, and minimising waste.
• Ensure all food and beverages are prepared and presented to the highest standards.
• Assist the Cafe Bar Manager in managing the cafe bar budget, controlling costs and maximising profits.
• Handling cash transactions, managing tills and ensuring accurate financial records.
• Maintain cleanliness and organisation of the cafe bar, ensuring all areas meet Bannatyne's high standards, conduct regular checks on equipment and facilities, reporting any maintenance issues to the relevant department.
• Assist in planning and executing promotional activities to attract members and increase sales.
• Required to support the Club and work Duty Management shifts. This will require being responsible for the club during these shifts.

What we are looking for:

• Previous experience in a supervisory role within the hospitality industry or food and beverage industry.
• L2 Food Safety and Hygiene Certificate.
• Strong leadership and team management abilities.
• Excellent customer service and interpersonal skills.
• Good organisational and multitasking skills.
• Ability to work flexible hours, including weekends and holidays.
• Proficiency in basic financial management and reporting (desirable).
• Knowledge of theme nights, party nights and organising member events (advantageous).

Why Bannatyne? At Bannatyne, we are committed to creating a positive and inclusive work environment where team members can thrive. We offer many opportunities for professional development, and a supportive team culture.

As a Cafe Bar Supervisor, you will have the opportunity to help lead a dedicated team, provide exceptional service, and contribute to the success of our food and beverage operations.

If you are passionate about hospitality and eager to make a difference, apply today and become a valued member of the Bannatyne family!