Café Manager, Wilton Park

At Scéal, our community is at the heart of everything we do. As we expand into our third location this year, we are looking for a people-centric leader to help us maintain our signature warmth and excellence at our new site at Wilton Park, Dublin 2.

Who You Are:

• - A specialty coffee enthusiast with a passion for exceptional service.
• - A mentor who can inspire and lead a FOH team in a dynamic, evolving environment.
• - Someone who notices the "little things" that make a customer's day.

What's in it for you?

You aren't just joining a bakery; you're joining a movement. With one new location already thriving and you are coming on board at a definitive moment in the Scéal story. For a leader looking to build a long-term career, the timing couldn't be better.

A Culture of Genuine Care

We believe that hospitality starts with how we treat our own. You'll be part of a supportive, kind, and high-energy team culture where we genuinely care about one another's well-being. We work hard, but we do it in an environment that respects your voice and values your contribution.

As one of Ireland's most acclaimed new-wave bakeries, we offer a front-row seat to industry excellence. You will have the opportunity to:

• - Learn from the Best: Gain deep insights into specialty coffee, artisan production, and high-level hospitality management.
• - Progress Rapidly: With our ongoing expansion, there is a clear and direct path for career progression into senior leadership roles.
• - Shape the Brand: Have a real seat at the table, influencing how we grow and how our community evolves.

Operational Leadership & Excellence

• - Orchestrate Daily Flow: Lead the daily rhythm of the cafe with a hands-on approach, ensuring seamless transitions between the front-of-house energy and the bakery production.
• - Brand Stewardship: Ensure every inch of the space reflects Scéal's high standards, from the visual presentation of our bakes to the overall "vibe" and atmosphere.
• - The Bridge: Act as the vital link between our customers and the production team, fostering a culture of clear, timely, and collaborative communication.

Team Culture & People Development

• - Be a mentor. You will develop and protect an incredible team culture, turning a group of staff into a high-performing, connected community.
• - Strategic Growth: Lead the charge on recruitment, onboarding, and continuous training for our Baristas and FOH team, ensuring they grow as the business grows.
• - Team Logistics: Master the art of the rota, balancing labor budgets with the human needs of the team to ensure a happy, motivated workplace.

The Guest Experience

• - Sceal Hospitality: Set the gold standard for customer service, handling queries with a "yes" attitude and genuine warmth.
• - Trend Spotting: Analyze customer demand and local trends, sharing your "ear to the ground" insights with the senior production team to help shape our future menus.

Business & Technical Management

• - Resource Management: Own the inventory and procurement process, ensuring we have exactly what we need to deliver excellence every day.
• - Performance Tracking: Manage revenue reporting and team budgeting, using data to help drive the cafe's success.
• - Safety & Care: Maintain our high standards of safety and hygiene, overseeing HACCP compliance and equipment maintenance to keep the engine of the cafe running smoothly.

The Essentials

• - Competitive salary reflective of your experience and leadership.
• - Daytime-only hours (no late nights!) promoting a healthy work-life balance.
• - Working in a creative and supportive environment alongside the founders
• - The chance to work with the finest local ingredients
• - Staff coffees, home-cooked staff meals and plenty of flaky buttery pastry
• - A bike to work scheme (promoting healthy choices)

Requirements

• - Proven Leadership: Experience leading high-volume teams within a specialty coffee or premium hospitality environment.
• - Operational Excellence: A meticulous eye for detail with the ability to manage rotas, budgets, and stock procurement seamlessly.
• - Brand Ambassadorship: A genuine passion for artisan food and specialty coffee, acting as the primary voice of the Scéal brand for our guests.
• - Growth Mindset: A proactive, "solutions-oriented" attitude with the ambition to scale alongside a rapidly expanding business.
• - People-First Approach: Exceptional emotional intelligence and communication skills to foster a kind, high-performing team culture.