Byreo Bicester Store Team Leader

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Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Founded more than 100 years ago, Puig is a family owned company with a long term commitment to our brands and stakeholders.

Who we are

Join a home of Love Brands, within a family company, that furthers wellness, confidence and self expression while leaving a better world. Working at Puig is more than a job. Feel the joy of belonging to a community of inspiring and diverse creators, thinkers, doers, entrepreneurs, and innovators. Our people are united by a passionate spirit and the aim of building Love Brands while making a positive impact in our world. Bring your energy and enthusiasm to our teams and do what you of all kinds.

Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Our brand portfolio consists of, Carolina Herrera, Christian Louboutin, Dries Van Noten, Rabanne, Jean Paul Gaultier, Kama Ayurveda, Byredo, Penhaligons, L'Artisan Perfumery and many more.

The Opportunity

We are looking for a full time team leader to join our Byredo Bicester Village store.

The Team Leader is responsible for assisting the management team with the ability to assume the responsibilities of the Store Manager in his/her absence. The Team Leader role is inclusive of all team members, merchandise and customer service elements. The Team Leader is also responsible for achieving sales objectives, maintaining and achieving high operational and merchandising standards and goals, building highly motivated teams.

• Analyse available sales reports and data to determine the needs of the business and set business strategies
• Continuously motivate sales team members to meet assigned sales and productivity goals
• Ensure all Fragrance Consultants provide the highest level of customer service
• Assist in the management of the client database and utilise information to increase sales and client contact
• Resolve all client problems and complaints quickly and effectively Support and assist in team member training
• Understand and execute cash control procedures including: bank deposits, safe funds, petty cash
• Collaborate with the Store Manager in areas of staffing levels, risk management, physical security, store cash controls, and inventory management
• Assist in all merchandising directives and ensure execution of effective merchandising strategies

We'd love to meet you if you have

• Proven experience is a senior brand ambassador
• Proven track record in a niche fragrance, beauty or luxury environment
• Excellent communication and interpersonal skill

We welcome Creators Of All Kinds. If you are unsure of meeting all the requirements but trust you have the transferable skills to excel in this role, complete the application and our teams will get in touch if you are selected for an interview.

A few things you'll love about us

• An entrepreneurial, creative and welcoming work culture
• A range of learning and development opportunities
• An international company with plenty of opportunities to grow
• A competitive compensation & benefits package

Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.