Business Systems Manager

Contact Name: Luke Checkley
Telephone:

We're looking for a Business Systems Manager to join my client based in Milton Keynes on a 6-month fixed term contract. This is a great opportunity for someone with strong people management skills and hands-on experience with Microsoft Dynamics 365 CRM.

You'll be responsible for managing system support activities and improving business processes. You'll act as a subject matter expert on systems including Dynamics 365, and web applications.

Key Responsibilities:
• Support and guide colleagues in using Dynamics 365.
• Ensure business systems are used effectively and efficiently.
• Manage change requests and work closely with the IT department.
• Plan and manage User Acceptance Testing (UAT).
• Maintain up-to-date process maps and user guides.
• Oversee ServiceNow tickets and ensure issues are resolved promptly.

What We're Looking For:
• Strong understanding of databases and web platforms
• Familiarity with project governance and project-based work
• Excellent organisational and multitasking skills
• Proven people management experience

If you're proactive, detail-oriented, and ready to take on a leadership role in systems management, we'd love to hear from you.