Business Systems Analyst

Are you an experienced Business Analyst with a strong background in HR, IT systems, and compliance-driven projects?

This opportunity offers the chance to play a key role in delivering systems and process improvements across a dynamic global organisation, ensuring efficiency, compliance, and user adoption of People and Culture (P&C) technologies.

What you'll be doing

Business Analysis & Service Delivery

• Analyse business needs and translate them into clear, actionable requirements such as user stories, epics, features, and acceptance criteria using agile frameworks like Scrum and Kanban.
• Facilitate workshops, sprint planning sessions, and daily stand-ups to refine requirements and ensure alignment with business goals.
• Manage and prioritise product backlogs to maintain focus on high-impact deliverables and compliance obligations.
• Develop and execute test scripts, coordinate User Acceptance Testing (UAT), and oversee defect triage and resolution to deliver high-quality system releases.
• Document and map current ("As Is") and future ("To Be") business processes to support audits, system migrations, and organisational change initiatives.
• Work across HR, People & Culture, Workforce Management, and IT Service Management systems such as ServiceNow, Smartsheet, Jira, Zellis, and SaaS scheduling tools like HumanForce and RotaGeek.

Compliance, Risk & Governance

• Coordinate compliance, risk, and governance activities to maintain alignment with organisational policies and regulatory requirements.
• Conduct vendor security reviews, GDPR and data privacy impact assessments, and ensure adherence to SOX audit standards for enterprise applications.
• Oversee third-party risk management, ensuring all vendors meet ISO 27001 and SOC 2 standards, and maintain up-to-date statements of applicability and audit documentation.
• Collaborate with security and procurement teams to ensure secure onboarding of vendors, integration of Single Sign-On (SSO) solutions, and sustained SaaS compliance.
• Maintain comprehensive documentation and evidence for internal and external audits, ensuring compliance with GDPR, SOX, CPRA, CCPA, HIPAA, PCI DSS, and related frameworks.

Training & Adoption

• Develop user-friendly training materials, manuals, and workshops to drive engagement and ensure smooth adoption of new systems and processes.
• Support business units in embedding governance and compliance practices through agile Minimum Viable Products (MVPs) and scalable solution rollouts.
• Oversee post-implementation support and steady-state operations to sustain performance and efficiency across P&C systems.

What we're looking for

• Proven experience as a Business Analyst or Systems Analyst within HR, IT, or enterprise-level business transformation environments.
• Strong knowledge of agile methodologies and tools such as Jira, Confluence, and Smartsheet.
• Practical experience with HRIS, workforce management, or ITSM platforms (e.g. ServiceNow, Zellis, HumanForce, RotaGeek).
• Excellent understanding of risk management, compliance, and governance frameworks.
• Exceptional stakeholder management, communication, and documentation skills.
• Experience in conducting workshops, managing UAT, and ensuring system adoption.

If you are a detail-oriented, collaborative Business Analyst who thrives in agile environments and enjoys working at the intersection of technology, compliance, and people systems, this role could be the perfect fit for you.Apply now, or email Joe McKernan -