Business Support Officer

The post holder will be responsible for providing effective and efficient clerical and administrative support to teams of healthcare professionals, as part of an integrated admin service across the Community Service Line. The role will involve a high level of organisational skills and excellent working knowledge of administrative procedures and IT systems used within the Trust. They will be responsible for managing and prioritising their own workload, ensuring that deadlines are met and will be required to use their own initiative.

The post holder will support the effective running of the departments within the Service Line which requires managing flow of work, clinic coordination including patient appointments, reviewing, and maintaining waiting list, updating clinical records both electronic and paper, recording referrals, typing clinical letters, filing and ordering resources.

The post holder will proactively support the Service Line in the development of standards and change initiatives and will assist with the day-to day operational work, liaising with all members of the Service Line and outside agencies. They will work within departmental guidelines and procedures to support the Service Line with a range of activities such as audit or research programmes & information gathering.