Business Support Officer

We're looking for a proactive, organised, and people-focused Business Support Officer to join a growing team within the property management sector. This is a varied and hands-on role where no two days are the same.

You'll play a key role in supporting the letting teams with administrative tasks, compliance checks, liaising with stakeholder. If you enjoy problem-solving, working independently, and building positive relationships, this could be the perfect opportunity for you.

Benefits Package

• Fuel allowance
• Career progression opportunities
• Free onsite parking
• Company events
• Full training provided

Key Responsibilities

• Support the lettings team with ad hoc property management tasks
• Support with rent arrears and debt collection, liaising with tenants to resolve outstanding balances.
• Maintain accurate records and documents on a CRM system
• Liaise with tenants when notice is given and manage the full notice period process.
• Conduct regular tenancy checks across the property portfolio.
• Support with property inspections and prepare clear, detailed reports.
• Communicate findings with property owners, tenants, and relevant parties.
• Identify and report necessary repairs or maintenance issues.
• Support with social media

The ideal candidate will have:

• Full UK driving licence and access to a vehicle (fuel allowance provided).
• Proficient in Microsoft Office, particularly Excel.
• Strong IT literacy and ability to maintain accurate records.
• Experience in chasing payments is highly desirable
• Excellent attention to detail and problem-solving abilities.
• Outstanding face-to-face customer service skills.
• Confident, friendly, and approachable personality.