Business Support Officer

We re looking for a highly organised, detail-driven Business Support Officer to support our team, board, and daily operations. If you thrive in a friendly, flexible, and purpose-led environment, this could be the role for you.

The Business Support Officer will be a key part of Together Active, helping to ensure everything runs smoothly.

You ll provide essential business, operational, and governance support that allows the team to do their best work. You will also be the go-to person for supporting Board and committee processes, making sure all governance standards are met.

It's all about helping the team thrive in a collaborative,inclusive and creative environment.

Role Outcomes
1.Our Team Feels Supported: The Together Active team can rely on you for administrative support, so they can focus on their core responsibilities while you handle the business support tasks with ease.
2.Organised Board & Committee Meetings: Meetings run smoothly, with all governance needs taken care of, so everything is in place for informed decisionmaking.
3.Effective Processes: Admin and operational tasks are simple, efficient, and help the team work more productively.
4.Compliance assured: Pre-employment checks and HR records for staff and volunteers are completed and updated correctly, ensuring compliance with legal and organisational standards.
5.Event Support and Coordination: Events are planned and executed seamlessly, with all logistics and on-site needs addressed effectively.

What does this mean day to day?
Your duties will tie directly to the outcomes above, and you ll have plenty of freedom to manage these tasks in a way that works best for you. With guidance from your line manager, you ll be empowered to find creative solutions.

General Business, Operational, and Administrative Support
Help with event coordination, from setting up events to liaising with external organisations, and providing on-site support when needed.
Take care of the daily admin, including scheduling meetings, keeping office supplies stocked, and making sure the office environment runs smoothly.
Manage Together Active s inboxes and SharePoint: responding to enquiries and passing messages on to the right team members, and making sure our information is organised and easy to find.
Work with external partners to make sure we get all the documents we need for projects in a timely manner.
Assist with team logistics, including travel arrangements, organising team meetings.
Handle office management tasks, like managing supplier relationships and ordering office equipment.
Ensure pre-employment checks for new staff and volunteers are completed efficiently.

Board, Committee, and Governance Support
Provide support for Board and committee meetings, including scheduling, preparing agendas, sending out papers, and taking minutes.
Keep all governance-related documents, like Board packs and meeting minutes, organised and up to date.
Coordinate the logistics of Board and committee meetings, making sure everyone s well-prepared and informed.
Help prepare reports and documents for the Board to review and make decisions.

We re committed to building a team that better reflects the communities we work with. That means making equity part of everything we do, including how we recruit,support, and develop our people.
We know we have more to do. Our current team doesn t yet reflect the diversity we want to see, and we re actively working to change that. If you identify as disabled, neurodivergent, LGBTQIA+, from a global majority background, or have experienced exclusion in other ways, we especially encourage you to apply.
Every application is assessed on merit. Where candidates are equally qualified, we may use positive action in line with the Equality Act to support candidates from underrepresented backgrounds, particularly in relation to race and disability.

We care about the work, but we care about the people doing it too. We know how demanding system work can be. It requires patience, creativity, and emotional labour. That s why we re serious about building a culture that s rooted in our values of compassion, creativity, inclusivity, and collaboration.
Our team work flexibly, with a mix of home, office, and in-person time across Staffordshire. We focus on outcomes, not hours at a desk. We ll agree what works best for you and the role together. We re based in Stafford, but our work takes us all over the county, and candidates will need to be able to work flexibly to support that.