Business Support Officer

About us:

The UK Cyber Security Council works to bring together stakeholders to build and drive engagement in the cyber security profession, through developing standards and ethical practice, demystifying career routes into the profession and promoting the profession.

In collaboration with multiple UK Government departments and the National Cyber Security Centre (NCSC) we develop, promote and oversee nationally recognised standards for cyber security, in support of the UK Government s National Cyber Strategy to make the UK the safest place to live and work online.

The UK Cyber Security Council also offers organisational membership, which is open to all organisations that share an interest in promoting, supporting, and developing the cyber security profession.

About the role:

The Business Support Officer role sits within the Professionalisation team at the Council which develops and manages a range of products including the development and management of the Council Standard, cyber security specialisms and professional titles. The team is also responsible for managing and supporting licensed bodies, developing the career framework, and implementing and managing processes for mapping to our Professional Titles.

The role is varied but primarily administrative with scope for the role holder to develop skills and experience in project management, monitoring, reporting, and stakeholder engagement.

Main Duties and Responsibilities (not necessarily in priority order)

Support the Professionalisation team with the development, implementation and management of cyber security specialisms, mapping and business as usual requirements.

Undertake administrative tasks across the Professionalisation team that contribute to the professional registration processes enabling cyber professionals to apply for Chartered, Principal, Practitioner and Associate registration.

Co-lead the Youth Advisory Panel with colleagues with support from the Project Manager Careers & Skills as required.

Assist with project and risk documentation. Support and assist with maintaining detailed project plans, models, and tools.

Provide relationship and stakeholder management and administration where required.

Organise and support the facilitation of panels, committees, webinars, and other events.

Liaise with partner organisations and support the delivery of professional registration workshops for applicants/registrants.

Assist with pilot programmes and transitions as agreed with the line manager, including taking meeting minutes and updating documents including action and risk logs.

Ensure that appropriate records are added and maintained through the use of the organisation s CRM system and professional registration Register.

Contribute to a cohesive approach with colleagues across the organisation maintaining open and effective communication with internal and external colleagues.

Assist with the preparation of progress reports, as required, for Senior Leadership team.

Comply with data protection legislation and act responsibly on matters of data disclosure both internally and to third parties.

Carry out ad-hoc tasks, for the team, supporting the effective and efficient functioning of the Council.

Represent the Council in a professional manner and act, at all times, in a manner that will not damage its reputation.

Work from a positive, growth mindset, to solve issues and problems that may arise and to adhere to the organisation s values.

Essential Criteria

Experienced administrative and effective organisational skills

Strong written and verbal communication skills with the ability to present information to a wide audience

Experience of supporting projects, working to deadlines and managing a varied workload

Enthusiasm to grow in and with an early-stage organisation

Good professional judgment and ability to handle sensitive matters with discretion

Ability to work positively in a remote and fast paced team within the organisation

Excellent IT and digital skills including Microsoft 365

Desirable

Knowledge of the cyber security profession

Knowledge of professional registration and ethics

Experience of working with diverse and professional stakeholders and maintaining sustainable stakeholder relationships

Experience using databases, CRM systems and/or project management tools

Experience working with committees, panels, volunteers and subject matter experts

Experience of, or a demonstratable interest in education management, careers or outreach activities

This job description is intended as a general guide to the scope of the post and may change in line with the needs of the organisation or at the request of the line manager

This job description is intended as a general guide to the scope of the post and may change in line with needs of the organisation and/or at the request of the line manager.

Next Steps

Deadline for application: Monday 30th June

Interviews: w/c 7th July

Start date: As soon as possible

How to apply: Please send your up-to-date CV, along with a covering letter showing how you meet the essential criteria and any of the desirable criteria: via the apply button above.

We review applications on a rolling basis and may close the vacancy early if we find the right candidate

Equal Opportunities Statement:

We actively encourage applications from a wide range of people from diverse backgrounds to apply for our positions as we are committed to having a team that is made up of diverse skills, experiences, perspectives and abilities. We actively support diversity and inclusion and ensure that all our employees are valued and treated with dignity and respect as we want to encourage everyone in our business to reach their potential. Please do let us know of you need any additional support or adaptations made to the application process, and we will do our best to accommodate.