Business Support Executive - Data Visualisation & Dashboard

Business Support Executive - Data Visualisation & Dashboard

Permanent employee, Full-time-UK and Edinburgh Head Office, £30,000 - £40,000 per year.

Job Description Who We Are

At SmartPA, we don't just provide support - we transform it. Our mission is simple yet bold: to redefine administrative and PA services through innovative thinking, cutting edge technology and an unrelenting pursuit of excellence. Trusted by global leaders in industries like tech, automotive and retail, we're the engine behind smarter, more efficient operations. With a vibrant, client focused culture and a team driven by creativity, no two days at SmartPA are ever the same! As we continue to grow rapidly, this is your opportunity to join us on the journey to becoming the most optimised administrative organisation in the world. If you're ready to challenge the status quo and create meaningful impact, we want to hear from you!

Key Responsibilities and Skills What You'll Do

The Centre of Excellence (COE) is the driving force behind SmartPA, where strategy comes to life. As part of this dynamic, client facing department, you'll be the heartbeat of our business - delivering high impact, tailored support to a key client account daily.

In the role of Business Support Executive, you'll play a pivotal role in providing bespoke solutions to a variety of stakeholders. You'll tackle real challenges, establish meaningful relationships and make a tangible difference to client success. This particular role is assigned to one of our 'dedicated' clients, meaning you will be representing our brand, whilst working very closely with a global tech giant.

A specialist role for an expert who can transform raw data into clear, actionable, and visually compelling insights.

What Your Day Will Look Like

• Design, build, and maintain interactive data dashboards and reports using tools like Tableau, Power BI, or Looker Studio.
• Work closely with data analysts and business leaders to understand their key performance indicators (KPIs) and reporting needs.
• Apply principles of data visualisation to ensure all charts, graphs, and layouts accurately and effectively communicate the underlying data story.
• Standardise data definitions and reporting metrics to ensure consistency across all business units.
• Conduct data quality checks and troubleshoot dashboards to ensure accuracy and smooth performance.
• Manage multiple projects simultaneously, maintaining a high level of quality under tight deadlines.

About You

You are a detail oriented specialist with a keen artistic eye who sees data visualisation as both a science and an art. You are passionate about making data accessible and understandable to non technical users, and you know that a beautiful dashboard is useless if the underlying data is flawed.

Experience What You'll Need

Your experience is key but your attitude is what sets you apart.

Essential

• Expert proficiency in at least one major data visualisation tool (e.g., Tableau, Power BI, Looker Studio).
• Strong understanding of relational databases and experience querying data using SQL.
• A demonstrable portfolio of high quality dashboards that showcase visual excellence and analytical clarity.
• Excellent communication skills to articulate the story behind the data to a diverse audience.

Desirable

• Experience with statistical programming languages (e.g., Python, R) for data cleaning/preparation.
• Formal training or a degree in Data Science, Statistics, or a related field.
• Experience with advanced dashboard features like calculated fields, parameters, and complex filters.

Work Remotely

Yes

Salary

£30,000 - £40,000 (depending on experience)

Schedule

Monday - Friday. Your working hours will be 2:00pm to 10:30pm (UK time), aligned to cover the 9:00am to 5:30pm (EST) business day.

Job Type

Full-time, Permanent (37.5 hours per week)

Benefits

• Competitive Salaries
• Yearly Bonuses based on company, department, and individual performance.
• Department based incentives.
• Hybrid/Remote work options.
• 33 Days Holiday.
• Growth Opportunities.

About Us

At SmartPA we provide industry leading administrative and business support services to organisations across the globe. Through our knowledge and experience, we aim to teach the true value of EA and secretarial services as a fundamental support function in every business, providing access to the world's largest talent pool, whilst raising standards and inspiring growth across our marketplace.

We offer a variety of opportunities to work with and within SmartPA from free training to becoming a fully fledged Partner. The Partnership provides a unique opportunity for Partners to run their own home based business, delivering SmartPA's world class back office services.

Whether you want flexible working hours, increased income, better work life balance or minimised childcare costs, SmartPA enables you to achieve your goals.

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