Business Support Assistant

The Service & Team:

Would you like to do a job that makes a difference and be part of a team whose aim is to improve the lives of our residents living in Cornwall?

Would you like to work for an organisation who has the following values embedded into everything that we do?

• Compassion
• Honesty & Integrity
• Trusting & Being Trustworthy
• Fairness & Respect
• Openness & Collaboration

The Role:

We have 1 full time and 1 part time vacancy for two Business Support Assistants in Safe and Caring Communities whose core focus will be to support the work of our frontline practitioners; enabling them to achieve the best outcomes and prioritise direct work with the residents of Cornwall and ensure timely communications with service users and partner agencies.

Working week: Monday - Thursday 08.45 - 17.15, Friday 08.45 - 16.45.

Successful applicant will work as part of a team, supporting the residents of Cornwall across the county through the delivery of high quality business support services. Duties will involve a range of tasks including monitoring of admin mailboxes, distribution of correspondence and reports, records management, meeting administration and detailed recording of complex meetings within strict timescales, financial transactions and input of information to the Case Management System.

The role may require working remotely; a basic criminal record disclosure check is required.

What you'll need to succeed:

• 4 GCSEs (A C) or equivalent, including English and Maths.
• Excellent keyboard skills.
• Experience working in an office environment (advantage).
• Good interpersonal and communication skills with the ability to liaise appropriately with all levels of staff, service users and other agencies.
• A professional approach, applying discretion and diplomacy.
• Flexibility and the ability to work within a busy team environment, producing good quality, accurate outputs while working to deadlines.

What you'll get in return:

Cornwall Council's ambition is to be an employer of choice, a high performing Council and a learning organisation. The following benefits are offered:

• Competitive salary.
• Defined benefit pension scheme based on career average earnings, with an option for extra voluntary contributions.
• Generous annual leave entitlement with the potential to purchase additional leave.
• A national award winning employee health and wellbeing programme.
• Employee benefits scheme providing access to a wide range of discounts to local and national goods and services.

Additional Information:

We are unable to offer sponsorship for this role.