Business Support Assistant

The Service & Team

We want to improve the lives of children and families in Cornwall.

• Compassion
• Honesty & Integrity
• Trusting & Being Trustworthy
• Fairness & Respect
• Openness & Collaboration

The Role

Permanent, full time Business Support Assistant based in Launceston. Core focus is to support frontline practitioners, enabling best outcomes and prioritising direct work with children and families and ensuring timely communication with service users and partner agencies.

Responsibilities include monitoring admin mailboxes, distributing correspondence and reports, records management, meeting administration and detailed minute keeping, financial transactions, and inputting information into the Case Management System.

The role may require working remotely and will be supported by a flexible working arrangement.

This is a public/customer facing role; statutory English language requirement applies. Position will be subject to a standard criminal record disclosure check.

Working Pattern

Monday - Thursday 08.45 - 17.15, Friday 08.45 - 16.45.

What you'll need to succeed

Applicants should have 4 GCSEs (A C) or equivalent, including English and Maths, and excellent keyboard skills. Experience in an office environment is an advantage. Comprehensive training will be given and opportunities for career development will be available.

Good interpersonal and communication skills, ability to liaise with all levels, professional approach with discretion and diplomacy, flexibility, and the ability to deliver accurate outputs to deadlines are essential.

What you'll get in return

Staying aligned with Cornwall Council's commitment to being an employer of choice and a learning organisation.

• A competitive salary
• A defined benefit pension scheme based on career average earnings, with option for extra voluntary contributions
• A generous annual leave entitlement with potential to purchase additional leave
• A national award winning employee health and wellbeing programme
• Employee benefits scheme with wide range of discounts to local and national goods and services

Additional Information

Cornwall Council is unable to offer visa sponsorship or transfer existing sponsorship for this role.