Business Support Assistant - West Sussex Alternative Provision College

About Us

West Sussex Alternative Provision College (WSAPC) is an educational establishment based across the county on seven separate sites, providing education for pupils who are permanently excluded, at risk of exclusion or too ill to attend school.

Our ethos is to provide FOCUS (Future, Opportunities, Curriculum, Us, School) for our pupils to re-engage them in their learning and support reintegration to mainstream provision.

Job Details

West Sussex Alternative Provision College (WSAPC) is seeking a highly organised and proactive Business Support Assistant to join our team.

This is a key role within the college, acting as the first point of contact for pupils, families, staff, and external partners. You will play a vital part in ensuring the smooth day-to-day administration of the centre and supporting pupils through well-coordinated processes and systems.

Responsibilities

• Administration & Operations: Manage and deliver high-quality day-to-day administrative support; provide support to the Head of School and wider team, including meetings and documentation; maintain efficient administrative systems to support centre operations.
• Pupil & Admissions Administration: Coordinate pupil admissions and transitions into WSAPC; maintain accurate and compliant pupil records; support reintegration and statutory reporting processes.
• Data & Information Management: Maintain and manage systems such as Bromcom and SharePoint; ensure data accuracy, integrity, and compliance; produce reports to support leadership decision-making.
• Communication & Stakeholder Engagement: Act as a key contact for parents/carers, staff, and agencies; manage communication systems including telephone, email, and visitors; build effective relationships with external partners.
• Finance & Compliance: Support financial administration including orders, invoices, and tracking; ensure compliance with safeguarding, GDPR, and statutory requirements; maintain records for audit and inspection purposes.
• Safeguarding & Site Support: Manage systems related to safeguarding and site security; support safe and compliant centre operations.

What You Need to Succeed About You

We are looking for someone who:

Qualifications & Knowledge

• Has GCSEs (or equivalent) in English and Maths (Grade C/4 or above)
• Holds an NVQ Level 3 (or equivalent) in administration or relevant experience
• Has strong ICT skills (Microsoft Office essential)
• Understands safeguarding, data protection, and administrative processes

Experience

• Proven experience in an administrative or business support role
• Experience with financial processes (orders, invoices)
• Experience working in a school or public sector setting (desirable)

Skills

• Excellent organisational and time-management skills
• Strong communication and interpersonal abilities
• Able to handle sensitive information with professionalism and discretion
• Calm and resilient in challenging situations

Further Information

We are committed to safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment. All appointments are subject to pre-employment checks, including references, safeguarding check and Disclosure & Barring Service check.

WSAPC is an equal opportunities employer. We welcome applications for all vacancies from appropriately qualified persons regardless of age, disability, ethnicity, gender, marital status, sexual orientation, religion or belief.

The closing date is a guide only. We intend to review applications as they are received and call those shortlisted for immediate interview. An early application is advised, as once we have appointed, we will close the recruitment process.

West Sussex Alternative Provision College and West Sussex County Council are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to an appropriate Disclosure and Barring Service check along with other relevant employment checks, including satisfactory references.

How to Apply

To apply for this role please download the job description and application form below.

Please complete the application form and ensure that you outline your motivations for applying and explaining the skills and experience you can bring to the role (please refer to the key skills in the job description).

Once complete please return this to wsapc.co.uk or email

Should you have any questions regarding the role or the application please feel free to contact us.

Note to candidates - Please do not select the 'Apply online' button as the School processes your applications directly rather than through this site.

The reference number for this role is SCHO02629.