Business Support Administrator

Role Overview

We are seeking a proactive and detail-oriented Business Support Administrator to join our growing team at Kings Hill. This is a broad, hands on role covering Finance, People and Culture, and Office Management with scope to grow as the business expands.

You will play a key role in ensuring the smooth day to day running of financial processes, customer and supplier interactions, and internal operations, acting as a central support function across Finance, People and Culture, and the wider business.

Key Responsibilities Finance & Accounting

• Accounts Payable and Receivable
• Daily bank and card reconciliations
• Payments and Short term cash flow management
• Assist with month end processes and payroll preparation
• Billing of monthly recurring agreements, projects, and other sales
• First point of contact for billing and payment queries
• Procurement and Order Processing
• Order tracking and expediting

Office & Business Operations

• Support office and facilities management at Kings Hill
• Maintain Health & Safety, and an organised and professional working environment
• Coordinate team events and socials

People & Culture Support

• Maintain employee records and HR documentation (HRIS/Bamboo)
• Support employee recruitment, onboarding, and leaver processes
• Prepare employment contracts and new hire documentation

Skills & Experience Essential

• Experience in a Finance or Administration role
• Strong attention to detail and numerical accuracy
• Excellent organisational and time management skills
• Strong written and verbal communication skills
• Proficient in Microsoft Office
• Professional, proactive, and self motivated approach

Desirable

• Knowledge of Xero or similar accounting software
• Experience with procurement or order processing
• Accounting or Bookkeeping qualification
• Understanding of HR administration or HR systems

Personal Attributes

• Enthusiastic and adaptable
• Strong sense of ownership and accountability
• Able to build trust and positive relationships across teams
• Flexible mindset with a continuous improvement approach
• Aligns with Virtuoso's values and collaborative culture

Hours

37.5 hours per week

Location / Travel

Full time office based at our offices in Kings Hill, West Malling, ME19 4AE

Benefits

• Funded Training and Development - Our people's personal development is extremely important to us. Fully paid technical courses, training and exams are available, related to your individual roles. We're also open to hearing about what you would like to learn about - so that we can provide what you need to develop.
• Flexibility - We are a great place to work, providing flexible work hours, great holiday entitlement and paid parental leave. 25 days paid annual leave plus additional long service leave.
• Quarterly Bonus - Weoperatea discretionary quarterly bonus scheme based on individual,teamand company performance.
• Social Club - We hold monthly social events such as axe throwing, bowling, go karting, and immersive gaming organised by our team.
• Great Office Culture - Modern offices with great facilities, including drinks fridge, barista style coffee machine, snacks and fruit. Gaming console, dart board, and other games for breaks and competitions.
• Subsidised Gym Membership - Stay active with our subsidised gym membership, part of our commitment to your wellbeing.