Business Support Administrator

Business Support Administrator

Department: Operations

Employment Type: Permanent - Full Time

Location: Gatwick Office

Menzies is an equal opportunities employer which means that we recruit, employ, train, pay, and promote regardless of race, religion, national origin, gender, sexual orientation, disability or age. We are building a first class team and, to do so, we know that we need a diverse mix of talented people doing their best work.

We are currently looking for a Business Support Administrator to join our thriving Business Support team. This is a key position and is based at our Gatwick office.

Key Responsibilities

Here's what you'll be doing:

• Working with our various teams and assisting with events e.g. breakfast seminars
• Client correspondence including telephone and video calls, letters and emails.
• Processing anti money laundering and client engagement/disengagement tasks
• Monthly billing procedures including drafting bills
• Supporting the bank audit letter process
• Assisting with the preparation of proposals
• Maintaining the CCH database, including updating record changes, setting up new records, running reports as required, and general maintenance to ensure records are maintained up to date and in line with firm policies.
• Greeting clients and visitors to the office warmly and professionally and offering them help immediately.
• Signing in visitors and supplying them visitor badges and monitoring visitor logbook
• Notifying appropriate individual of their visitor arrival
• Taking and directing calls or referring inquiries
• Completing administrative tasks like filing and delivering and accepting mail, assisting with daily banking, and logging of cheques.
• Keeping meeting rooms tidy and supplied with basic office stationery such as pens and note pads.
• Setting up meeting facilities for example video conference
• Arranging catering for meetings and daily office use
• Maintaining front door security and reporting any suspicious activity
• General site property management, liaising with external contractor, including cleaners, managing property agents and equipment maintenance.
• Car park management/booking of car parking spaces.
• Maintaining the archive storage records to include ordering records back when required and returning/sending new records back to storage, together with dealing with selecting records for destruction when statutory time limits are met.

This is an indicative list of tasks and responsibilities but is not exhaustive.

Skills, Knowledge & Expertise

The successful candidate will have GSCE's in English and Maths or equivalent work experience.

• Strong administration skills
• Effective time management
• Friendly and engaging
• Strong IT skills including MS Office
• Telephone Skills
• Video conferencing skills
• Verbal Communication
• Excellent time management skills
• Client/Customer Focus
• Organisational
• Handles Pressure
• Reliable and flexibleDeveloping Relationships: Projects confidence and competence to all stakeholders & suppliers both in person, and on the telephone.
• Delivering Quality Results: Produces accurate work in a timely manner.
• Personal Effectiveness: Organises self effectively to meet deadlines and provides regular updates and reports. Proactive and solutions oriented.
• Previous experience at a similar sized organisation or hospitality / retail / customer service background would be preferred but not a requirement.

May on very rare occasions be asked to travel to other UK offices to provide cover.

Job Benefits

Why Join Us?

• Career Development: From learning opportunities to career coaching, we'll help you achieve your goals.
• Competitive Benefits: Private medical cover, pension matching, and enhanced parental leave, to name a few.
• Flexibility That Works for You: Agile working is embedded in our culture.
• Perks That Go Beyond: From volunteering days to wellbeing initiatives, we care about your whole self.

To find out more about our benefits