Business Support Administrator

Business Support Administrator

Westbury, Wiltshire
Up to £27,300 per annum (depending on experience)
Monday - Friday 08:30 - 17:00


Benefits:

30 days' holiday (including Bank Holidays), free onsite parking, cycle-to-work scheme, and a supportive, friendly working environment with opportunities to grow within the team.


The Role

We're looking for a dependable Office Coordinator on behalf of our client, who will keep the office running smoothly and support the team in delivering excellent service to customers. This is a hands-on role combining administration and customer support, where your attention to detail and organisational skills make a real difference.



Key responsibilities include:

• Being the first point of contact for calls and enquiries, providing a helpful and professional service

• Handling day-to-day administrative tasks to support the wider team

• Monitoring e-commerce orders to ensure accurate processing

• Coordinating and tracking courier bookings to guarantee timely deliveries

• Assisting customers over the telephone and resolving queries efficiently

• This role is ideal for someone who enjoys routine, values accuracy, and likes knowing that their work keeps the business running smoothly.

About You

• Previous experience in administration or customer service

• Friendly, professional, and approachable with a good telephone manner

• Confident using IT and comfortable with different systems

• Well-organised with strong attention to detail

• Able to work at a steady pace with accuracy and reliability

Why Join?

You'll join a stable and friendly workplace where your contributions are valued. This is a chance to grow within the
team, learn new skills, and enjoy a role that offers variety without being overwhelming.