Business Relationship Manager - IT

Business Relationship Manager - IT

Department: Information Technology

Employment Type: Permanent

Location: London

Description Commitment to innovation and a drive to do things differently have seen Greenergy grow from a bedroom start-up to become a world leader in waste-based renewables, and the UK's leading fuel supplier. We endeavour to approach the status quo of an established industry with fresh eyes, and empower our people to develop and to deliver change through innovation. Our values underpin every interaction we have, whether with colleagues, customers, suppliers and the communities in which we operate. It is these values of Respect, Ownership, Care and Integrity that have delivered our growth as a business and developed strong customer relationships. Choose to work for Greenergy and you'll join a dynamic and passionate team, who are constantly looking to grow and improve.
We're looking for an experienced Business Relationship Manager (BRM) or Business Analyst to join our IT team and help shape the future of strategic business engagement at Greenergy. You'll work across multiple complex, cross-functional projects - building strong partnerships and delivering real value. Ideally, you'll bring previous experience from a commodities trading environment, particularly in oil, biofuels, or renewables, and have a solid understanding of trade lifecycle processes. If you thrive in a fast-paced setting and can navigate the demands of evolving business needs, we'd love to hear from you.

Recruitment process and interview dates:

• First stage interviews:25-28 August 2025 (competency based interview)
• Second stage interviews:8-12 September 2025 (case study based interview with Q&A)

We plan to hold all interviews in person at our London office to give you the opportunity to experience the environment you'll be working in. However, if needed, we may be able to offer an online interview for the first stage.
Key Responsibilities Evolve culture:

• Advance the BRM capability beyond just the role and function, sharing ownership with the full BRM community of practice for continual improvement
• Champion a culture of shared ownership and constant organisational evolution
• Elevate the importance of language across the organisation as a crucial element to effective communication
• Coach leaders to articulate their vision and requirements to drive the organisational value, e.g., people, purpose, and planet

Build partnerships:

• Own the strategic relationship between the BRM function and partners to stimulate, surface, and shape demand
• Develop deep domain knowledge of your partner's organisational functions
• Build cross-functional relationships for the convergence of value
• Establish value management as a strategic organisational capability
• Educate partners on the BRM Mindset, e.g., powerful communications, approaches, roles, and capabilities
• Establish a communication methodology for effective and efficient organisational communication
• Partner with individuals, teams, and organisations to drive value and meaningful results

Drive value:

• Continually improve the value framework to drive organisational awareness and education
• Partner with leaders to identify opportunities to evaluate, sequence, and, shape initiatives for strategic value
• Focus on value over solutions. Emphasise value when developing ideas, evaluating risk, and evolving needs
• Innovate using knowledge and awareness of industry trends to identify new opportunities
• Elaborate the strategic plans for partners to communicate their strategic capabilities
• Monitoring initiative progress to ensure expectations are aligned with results and ultimately value
• Ensure that allies in strategic purpose are knowledgeable about objectives; engage as a project/program major partner including evaluating development efforts and progress against strategic plans and value creation objectives
• Collaborate with leaders across the organisation and share ownership of maturing the BRM's function
• Communicate partner value by quantifying impacts and clearly articulating value realised

Satisfy purpose:

• Advocate as a champion of change for your partners strategic plans
• Facilitate goal setting by communicating a shared purpose specifically shared value, beliefs, and behaviours
• Validate the organisational purpose supports the desired results. This can be achieved through business case development, financial awareness, managing expectations, the identification of opportunities to grow value or a combination
• Understand how purpose drives organisational decisions
• Align each initiative to the organisational strategy to validate expected results
• Strategise with partners to develop future roadmaps and explore new opportunities; converging organisation-wide strategic direction into one set of objectives

General:

• Collaborates as a BRM team member to actively mature the BRM discipline
• Develops best-practices for business relationship management
• Evolves BRM artifacts
• Role model the Greenergy values
• Any other reasonable tasks as requested

Skills, Knowledge and Expertise Experience and qualifications:

• Experience in a commodity trading business - preferably in oil products, biofuels, and renewable energy trading
• Solid understanding of physical oil trading workflows, including front, middle, and back-office functions
• Familiarity with trade lifecycle processes: deal entry, confirmation, scheduling, pricing, risk reporting, P&L, settlement
• Business relationship management professional
• Project management experience
• Experience assessing and articulating risk tolerances
• Be able to identify gaps and areas that require improvements
• Ability to share-ownership and drive results as a team
• Experience dealing with difficult customers
• Experience championing organisational change, e.g., leading initiatives, products, services, or interactions

Skills:

• Be able to fluctuate between the four mindsets of an Explorer, Investor, Cultivator, and Connector
• Exceptional ability to lead now-to-new change using positive and collaborative methods
• Strong communication skills in writing, speaking and presenting
• Ability to listen, build rapport, and develop credibility as a strategic partner
• Master of relationship building and team collaboration
• Know when to push an agenda and when to let a situation quietly develop, rest, or advance
• Skilled and experienced at conflict negotiation and problem-solving
• Capable of setting expectations with partners and achieving alignment and agreement
• Ability to break down silos both inside and outside an organisation
• Be able to shift opinions using influence over positional power
• Strong humility, listening, creativity, and negotiation skills
• Ability to focus on purpose, value, and results, rather than solutions
• Ability to connect strategy to execution
• Strategic thinker
• Innate ability to identify the root cause of issues or problems
• Ability to creatively deliver something of value, rather than focus simply on internal products (outside-in focus)

Benefits

• Competitive compensation: Enjoy a competitive salary, complemented by a generous performance-related pay scheme that recognises your achievements.
• Private medical insurance: Prioritise your health with comprehensive private medical insurance, including access to online GP services from AXA for you and your family.
• Enhanced company pension: Secure your future with enhanced company pension contributions that support your long-term financial goals.
• Cycle to work scheme: Embrace a sustainable lifestyle with our cycle to work scheme.
• Season ticket loan: Spread the cost of your commute and take advantage of annual discounts with an interest free season ticket loan.
• Volunteering and charity: We encourage you to give back to the community through volunteering days and charitable initiatives.
• Enhanced holiday allowance: Enjoy 25 days of annual leave, in addition to bank holidays.
• Global travel insurance: Travel with peace of mind, courtesy of worldwide multi-trip travel insurance coverage for you and your family.
• Employee discount platform: Access exclusive discounts through our employee discount platform.
• Enhanced parental leave: Generous maternity and paternity pay to support you and your family when you need it most.

Greenergy are proud to be an equal opportunities employer and we are committed to equality of opportunity for all staff. We believe that diversity and inclusion among our colleagues is critical to our success as a global company. Employment at Greenergy is based solely on a person's merit and qualifications directly related to professional competence. We do not discriminate against any employee or applicant because of age, disability, sex, gender reassignment, sexual orientation, pregnancy, maternity, race, religion or belief, marriage and civil partnerships.