Business Rates Administrator

Business Rates Administrator Birmingham

We are looking to appoint a Business Rates Administrator to join our growing Rating team in Birmingham. This role sits within our market-leading Business Rates advisory team, supporting the management of client property portfolios and delivery of rating advice across a diverse client base. You will work closely with Surveyors and senior leadership, gaining exposure to complex portfolios and developing your expertise in UK rating legislation and liability management.

The team has experienced significant growth, having doubled in size, doubled revenue, and tripled margins in the past 12 months, with ambitious plans for continued expansion.

Key Responsibilities

• Support the day-to-day management of client property portfolios
• Review and verify business rates bills across the UK and Ireland
• Liaise with billing authorities and clients to resolve queries, including occupation changes, reliefs and exemptions
• Assist in managing rating liabilities, including tracking changes to the rating list
• Produce accurate reports and analysis to support client advice and portfolio management
• Build relationships with clients and support senior team members in delivering high-quality service
• Ensure all portfolio activity is actioned accurately and within agreed SLAs
• Assist with audits of historic rates payments and data reviews

Skills & Experience

• Experience in business rates, property, or a related discipline
• Understanding of UK rating legislation, reliefs and appeal processes (desirable)
• Strong attention to detail and numerical accuracy
• Confident communicator with ability to liaise with clients and local authorities
• Proficiency in Excel and data handling
• IRRV (or working towards) beneficial but not essential
• Proactive, organised and keen to develop within a high-performing team