Business Rates Admin

Business Rates Administrator

Leeds/Manchester

We are seeking a highly organised and detail-oriented Business Rates Administrator to join our Business Rates Finance team. This role will support the day-to-day administration and operational management of client property portfolios, ensuring accurate billing, timely processing, and excellent client service. Working closely with senior team members, you will play a key role in maintaining property and rates data, liaising with billing authorities, and supporting clients with their business rates liabilities.

Key Responsibilities

• Supporting the management of multiple client property portfolios to ensure accurate and up-to-date business rates records.
• Checking and verifying business rates bills issued by billing authorities across England, Wales, Scotland, and Ireland.
• Maintaining accurate property databases, including occupation details, rateable values, and billing information.
• Assisting with the administration of rates liabilities, including exemptions, reliefs, empty property charges, and changes in occupation.
• Acting as a point of contact for billing authorities and internal stakeholders to resolve routine queries.
• Processing portfolio changes promptly and ensuring records are updated correctly.
• Supporting payment cycles, including reconciliation of accounts, monitoring credits, and assisting with refunds.
• Producing basic reports and data summaries to support forecasting and cost control.
• Assisting with historical business rates audits and data reviews.
• Ensuring compliance with internal controls, statutory requirements, and service KPIs.
• Providing administrative support to senior consultants and finance team members as required.

Skills & Experience

• Previous experience in a business rates, property, finance, or administrative role (desirable).
• A basic understanding of business rates, billing authorities, and rating principles (training will be provided).
• Strong attention to detail and excellent organisational skills.
• Good numeracy skills and confidence working with financial data.
• Proficiency in Microsoft Office, particularly Excel (basic to intermediate level).
• Experience using rating or property management systems (e.g. Calcurate, Riverlake) is an advantage but not essential.
• Strong communication skills, with the ability to deal professionally with clients and billing authorities.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• A proactive and reliable approach with a willingness to learn and develop.