Business Offices - Richmond - Catering & Events Team Leader

Blue Arrow has exciting new Permanent opportunity for a Catering & Events Team Leader In Richmond - IMMEDIATE START for a Large Client working in an International Renowned Social Media Outlet.

Catering & Events Team Leader

We are seeking an experienced and motivated Catering & Events Team Leader to oversee the day-to-day operations of our hospitality services. This is a hands on, customer focused role where you will lead a team to deliver an exceptional guest experience while maintaining high operational standards.

As Hospitality Supervisor, you will be responsible for supervising all aspects of the hospitality service, ensuring a welcoming environment and consistently high levels of customer satisfaction. You will lead, support, and develop a team while ensuring smooth coordination across departments.

You will also play a key role in administrative processes, stock control, and operational support, stepping in as a point of contact in the absence of the Catering Manager.

• Supervise day-to-day hospitality operations and ensure high service standards
• Lead, train, and support team members, including recruitment and performance management
• Coordinate with departments such as front desk, housekeeping, and food & beverage
• Handle guest feedback and resolve complaints professionally
• Manage stock levels and maintain supplier relationships
• Support administrative tasks, including email communication and reporting
• Ensure compliance with Health & Safety, Food Safety, Hygiene, Fire Safety, and COSHH regulations
• Act as point of contact in the absence of the Catering Manager

• Previous experience in a hospitality supervisory or similar role
• Strong leadership and organisational skills
• Excellent communication and interpersonal skills
• Customer-focused with a passion for delivering high-quality service
• Ability to multitask and work under pressure
• Good IT skills, including Microsoft Office and hospitality systems

Working days: 5 in 7 Days per week (Usually Tue to Sat)

Hours: 7am to 3.30 each day

ALL Overtime Paid

Company pension scheme & annual leave (28 days)

Please apply with your CV and I will get back to you ASAP.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.