Business Manager

Reed in Partnership is a family owned public service provider delivering employability support across the UK. The Business Manager role is based in our Derby office.

Pay and Working Hours

• Pay Range: £33,750 to £41,000 (pro rata for part time)
• Full time, with flexible working arrangements considered on a case by case basis

Responsibilities

• Lead, motivate and manage a team of Employment Advisers to achieve high quality service delivery and performance targets.
• Oversee daily operations, including office management and monitoring of Key Performance Indicators (KPIs).
• Direct staff development through performance management, training, coaching and mentoring.
• Build and maintain productive relationships with internal and external stakeholders to maximise Restart referrals and employment opportunities.
• Manage Profit & Loss reports and conduct monthly financial forecasting.
• Implement strategies to upskill local community members and overcome barriers to employment.

Qualifications

• Previous direct line management of a team.
• Experience in a sales, customer service or recruitment industry.
• Track record of achieving targets both personally and as a manager.
• Experience in people management, including training, coaching, performance management and recruitment.
• Strong administration and IT skills.
• Assertiveness, resilience and good decision making skills.
• A minimum of 2 A Levels or an equivalent Level 3 Diploma.
• GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification), or equivalent literacy assessment.

Desirable Criteria

• Interest in people and willingness to learn.
• Knowledge of welfare/benefits system.
• Degree or relevant qualification, ideally in psychology, sociology, social care/science, information advice and guidance, brokerage standard, social work or welfare to work qualifications.
• Fluency in more than one language.

Benefits

• 25 days annual leave (pro rata for part time) plus statutory bank holidays.
• Reed Pension Scheme.
• award winning Management & Leadership training.
• Professional & Personal Development funds.
• Bi annual pay reviews.
• Access to a range of Reed in Partnership benefits.

EEO Statement

• We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity.
• We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria.

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