Business Manager - Private Clients

Description

Who We Are Moneycorp is a thriving, dynamic business with an excellent reputation, helping Corporate and Private Clients with their FX and International Payments requirements for over 40 years. As a globally expanding company, our footprint covers the UK & Ireland, Europe, USA, Canada, Hong Kong, UAE, and Brazil. We offer a unique single IBAN multi-currency account to assist with various payment needs, including business payments, personal payments abroad (e.g., property purchases), travel money, and interest on deposits. Additionally, we support the global supply chain of wholesale banknotes through our Financial Institutions Group (FIG) and our partnership with the US Federal Reserve Bank, aiming to strengthen international banking relationships. Our banking and payment licenses, along with two banking platforms and access to over 16 liquidity providers, enable us to deliver a cutting-edge FinTech payment infrastructure that simplifies our customers' diverse needs and reduces costs. We are a major player in a competitive, evolving industry. With over 500 employees, Moneycorp attracts top talent worldwide. As we expand into new territories, there are significant growth opportunities and endless learning possibilities. We invite you to join our passionate, collaborative, and supportive team, contributing to our exciting journey. Learn more about us here . Your Next Challenge We are seeking a Business Manager to support the Global Head of Private Clients in managing the UK Private Client business and project managing the Global Restore Programme. This role involves proactive engagement and coordination across the organization to achieve programme outcomes. Responsibilities include process management, governance, control within the UKPC business, and partnering with the Head of Front Office, TTT, and Group entities. The initial focus will be managing the Restore programme, which sets the framework for process governance and control, alongside delivering MI to support business objectives. Key Accountabilities Governance

• Review, map, and optimize key processes
• Establish the governance framework
• Develop and execute TOM for GPC in collaboration with GHPC

Relationship Management & Projects

• Build strong relationships with internal stakeholders to ensure UKPC is well supported and SLAs are met
• Manage upcoming deadlines proactively to ensure timely delivery
• Handle ad-hoc projects for GHPC
• Consolidate and manage actions for GHPC, aligning objectives, projects, and BAU activities

Knowledge and Experience

• Experience in a large international organization
• Experience managing teams
• Knowledge of UK financial regulations related to retail clients

Skills

• Proficiency in MS Office and project management software
• Ability to create clear, concise presentations for executive and external stakeholders
• Strong analytical skills
• Decisive thinking, independent judgment, and conclusion drawing
• Team-oriented, capable of collaborating across functions to achieve goals

Education

• Degree level education or equivalent

Personal Attributes

• Resilient personality, comfortable progressing towards goals amid uncertainty
• Experience in governance and large-scale projects within Financial Institutions
• Entrepreneurial mindset, able to work agilely with discipline and structure
• High integrity and strong moral compass
• Experience in TOM projects
• Excellent written and verbal communication skills