Business Develoment & Relationship Manager

Are you a Business Development Manager seeking a new interesting challenge?

If your answer is yes, it's your lucky day so keep reading, it can be just what you're looking for!

️WHAT WILL YOU DO?

We are looking for a dynamic, proactive and talented person to join our team and perform the following tasks:

• Identify and pursue new business opportunities, particularly within the airline and travel sectors, aligned with the company's strategic goals.
• Develop long-term strategic relationships with key clients, acting as their trusted advisor and main point of contact.
• Own and manage a portfolio of client accounts, ensuring satisfaction, retention, and expansion of services.
• Lead contract renewals, upselling, and cross-selling initiatives based on evolving client needs.
• Collaborate with delivery and project teams to ensure the successful execution of services and alignment with client expectations.
• Collect and analyze client feedback to identify improvement areas and propose service innovations.
• Create and present business cases, proposals, and value-added solutions, tailoring offerings to specific client pain points.
• Participate in budgeting, forecasting, and revenue planning with a clear focus on client growth and profitability.
• Maintain in-depth knowledge of industry trends, client roadmaps, and technology opportunities to proactively drive business conversations.
• Represent the company at industry events, forums, and customer meetings, strengthening brand visibility and influence.

WHAT ARE WE LOOKING FOR?

• Minimum of 10 years of experience in business development, account management, or relationship management roles within the IT services or consulting sector.
• Proven experience managing high-value clients, ideally in the airline or aviation technology industry.
• Deep understanding of the customer lifecycle and ability to drive both acquisition and long-term client success strategies.
• Strong commercial acumen with experience in contract negotiation, opportunity qualification, and deal closing.
• High level of English (spoken and written) - minimum C1. Proficiency in Spanish is also required. Experience working in international or multicultural environments is a plus.
• Excellent stakeholder management skills, with the ability to engage C-level executives and technical stakeholders alike.
• Analytical mindset with the ability to interpret client data, usage trends, and performance metrics to guide decision-making.
• Strong interpersonal skills, with a client-centric approach and a genuine interest in helping businesses succeed through technology.
• Willingness to travel as needed to maintain and grow client relationships.
• Bachelor's degree in Engineering, Business, or related fields; an MBA or similar postgraduate qualification will be considered a plus.

WHERE AND WHEN?

• Workplace: Madrid (C/ Santa Leonor, 65)
• Work Schedule: Business Hours

WHAT CAN WE OFFER YOU?

• Permanent contract - We offer indefinite contracts from the first day.
• Pay and benefits - Competitive salary and a flexible compensation plan adapted to your needs (Ticket restaurant plan, Childcare Ticket, Transport Ticket and Health Insurance).
• Opportunity knocks - Being a part of a growing company, we want to support your path with a career development plan and annual performance-based compensation reviews.
• Learn as you grow - Starting with a fantastic onboarding program, TCS has robust learning platforms that will allow you to learn and grow personal as professionally.
• Bring your buddy - If you have referred a friend for an open position under the BYB Scheme and she/he is hired you'll receive a very attractive cash award.
• Connect globally - Work with people from all over the world. You can feel the multicultural workforce.
• Benefit from being a TCSer ️ - By being part of the TCS Spain family you can enjoy benefits, offers and corporate discounts on the best brands.
• And so on - Appreciations, incentives, Team Building activities, diversity and inclusion programs, sustainability activities, corporative events This has only just begun!

WHO ARE WE?

Tata Consultancy Services (TCS) is an Information Technology (IT) company founded in 1968 as part of the Indian Tata Group and is one of the top 3 technology companies globally

With a presence in 55 countries and more than 600,000 employees, TCS is considered one of the 10 best companies to work for worldwide in 2025 according to the Top Employers Institute

TCS Spain started operations in 2001 and currently has a diverse workforce that collaborates with the main Spanish and multinational companies

TCS Spain has been certified as a Top Employer 2025 and has also been chosen as one of the 100 Best Companies to Work for in Spain in 2025 according to Forbes

Among the portfolio of services, TCS has information technology services, asset-based solutions, global consulting, engineering and industrial services, digital solutions and services, application maintenance and development, quality assurance and testing services, IT infrastructure and BPS

Responsible for development, TCS Spain is committed to inclusion, diversity and sustainability, and promotes flexibility policies that support wellbeing and work-life balance

WELCOME, WE ARE WAITING FOR YOU!